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Fatal Error: Out Of Memory Http 500 Error using the front end editor

Asked by Juergen Hochhaeuser 2 years ago Last activity 2 years ago

Joomla 5.0.2
PHP 8.1 (tried as well 8.2)
Helix: 2.0.18
SPPB: 5.2.6
Memory Limit: 256M

Get an error 500 when starting the fron end editor.

Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 6470088 bytes) in /www/htdocs/w01cc73b/fbg-wenden-j4/plugins/system/sef/src/Extension/Sef.php on line 116

Fatal error: Allowed memory size of 67 108 864 bytes exhausted (tried to allocate 2621440 bytes) in /www/htdocs/w01cc73b/fbg-wenden-j4/libraries/vendor/symfony/var-dumper/Dumper/CliDumper.ph

5 replies

Rashida Rahman Staff

2 years ago

Hi there!

Sorry for your issue.

The error path seems not related to our products though. It seems a SEF plugin.

Moreover, the Ensure template is not compatible with PHP 8 yet, sorry about that. Would you please try with PHP 7.4 to see if it helps?

Best Regards

Juergen Hochhaeuser Asked this

2 years ago

Hi Rashida,

PHP 7.4 does not work as I am already on J5. Do you have plans to make the Ensure template PHP8 compatible?

Thanks
Juergen

Rashida Rahman Staff

2 years ago

Hi Juergen,

Yes, we have plans for all the Helix Ultimate based templates. We have already done this for most of them, some left now still.

Best Regards

Paul Frankowski Senior Staff

2 years ago · edited

BTW

Can you set Memory Limit: 512M if yes - use that new value, and keep PHP 8.1 :)

There is a chance that it has been exceeded. The memory limit determines how much RAM memory resources can be allocated to process execution. If the process uses more resources than is currently available, this may result in errors such as error 500. Some servers – depending on their specifications – will allow you to change the default limit in CPanel settings or only by hosting support help.

And also increase value of max_execution_time

Check if back-end editor works with current Memory limit, it may consume less memory then front-end.

Juergen Hochhaeuser Asked this

2 years ago

Rashida, Paul,

I tried with Memory Limit: 512 M and PHP 8.1 and the error is still there. I can and could before, use the backend editor.

As Rashida rightly has mentioned it migth have to be a SEF plugin causing this error. I will investigate further in this direction. Any tip twhere to start looking is welcome.

Looking forward having the Ensure template PHP8-ready.

Thank you both
juergen