Hi there!

Sorry for your issue.

The error path seems not related to our products though. It seems a SEF plugin.

Moreover, the Ensure template is not compatible with PHP 8 yet, sorry about that. Would you please try with PHP 7.4 to see if it helps?

Best Regards

Hi Rashida,

PHP 7.4 does not work as I am already on J5. Do you have plans to make the Ensure template PHP8 compatible?

Thanks Juergen

Hi Juergen,

Yes, we have plans for all the Helix Ultimate based templates. We have already done this for most of them, some left now still.

Best Regards

BTW

Can you set Memory Limit: 512M if yes - use that new value, and keep PHP 8.1 :)

There is a chance that it has been exceeded. The memory limit determines how much RAM memory resources can be allocated to process execution. If the process uses more resources than is currently available, this may result in errors such as error 500. Some servers – depending on their specifications – will allow you to change the default limit in CPanel settings or only by hosting support help.

And also increase value of max_execution_time

Check if back-end editor works with current Memory limit, it may consume less memory then front-end.

Rashida, Paul,

I tried with Memory Limit: 512 M and PHP 8.1 and the error is still there. I can and could before, use the backend editor.

As Rashida rightly has mentioned it migth have to be a SEF plugin causing this error. I will investigate further in this direction. Any tip twhere to start looking is welcome.

Looking forward having the Ensure template PHP8-ready.

Thank you both juergen