Templates and sections not showing on Pro version 3.7.6

Hi there!

May I have screenshots of your issue, please?

Did you mean you can not use layout builders within SPPB pages?

Best Regards

Hi,

You can have a look into the similar issues:

https://archive.joomshaper.com/forums/templates-not-found-6

And I hope you have put your email and license key in your sp page builder options?

Best Regards

Hi,

Would you please give me your admin access to check?

Best Regards

Hi,

I'm unable to login.

Please check the screenshot: https://prnt.sc/11b0j18

Regards

Hi,

I need to know if you rechecked these kindly as I can see you are using SSL and related components:

If you cannot load Page templates Or Sections Library or use front-end editor:

Your server may have set too sensitive security level settings from its firewall, or
PHP file_get_contents() function has been disabled/locked

• in that case, please contact hosting support.

** In most cases can be changed in php.ini or .htaccess file or ask Hosting support.

Check also below settings:

1. Turn on the allow_url_fopen from your hosting

2. Check the console error using inspect element from your browser

3. Rocket loader or mod_security may block the resource loading.
   That's why: Turn off the Rocket loader, if you use the SSL certificate.
   Rocket loader contains inside the Cloudflare SSL Certificate.

4. Turn off (disable) mod_security from cPanel (hosting settings).

5. Use FTP tool (or File Manager) and check if the com_sppagebuilder folder exists or not. If exist delete (or rename) the folder: templates/your_template/html/com_sppagebuilder

Best Regards