Hello,
I use the Carousel Pro Slider as a header on the homepage.
The images are not displayed at the correct scale on mobile iOs devices. Only when you reload the page does it get better but it is still not 100% correct.
Is there any solution?
Staff replied
SP Page Builder
Carousel Pro Slider images are distorted on mobile iOs devices
9 replies
Ofi Khan Staff
Hello Dominik Zettl
Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.
Best regards
Dominik Zettl Asked this
Hi Ofi,
sorry for my late reply I thougt the problem was solved with the Update of the page builder which I made.
But now I have a second problem with the Carousel Item
As you can see on https://centrum-garage.ch/
The letters and button in the slider has a total wrong size. I just added a new Item and saved the changes an since then the Text and Button looks like this. Before everything was fine. I set all the magins, paddings etc. to "none" but it dosent changes in anyway.
I need Urgent help in this issue because at the moment the slider looks horrible with this failure.
Dominik Zettl Asked this
Here is the login data
Ofi Khan Staff
I have set the content column options for Carousel Pro addons to 2. Now the button looks fine.
Dominik Zettl Asked this
Hi Ofi,
ah ok thank you very much.
But there is still the problem with the distortion on iOs Devices.
Do you have any idea how to solve that?
Ofi Khan Staff
You are welcome 😊
I have checked it on iOS. It looks good.
Dominik Zettl Asked this
Hi Ofi,
no unfortunately not. The Button is correct but the picture is distorted.
Look for example on the rims of the car - they look like an egg :)
There is still something wrong.
Dominik Zettl Asked this
Hi Ofi,
do you have an update in this issue?
Ofi Khan Staff
I have got your issue. Please allow me some more time.
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