Accordion Menu Bug - Sites Upgraded From PB3 To PB5 - Question | JoomShaper

Accordion Menu Bug - Sites Upgraded From PB3 To PB5

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sdlsites

SP Page Builder 1 month ago

On sites upgraded from SPPB 3 to 5, existing accordion menus cause problems with the PB5 accordion menu addon

Video and password in the hidden content.

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14 Answers
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sdlsites
Accepted Answer
1 month ago #152500

Any update here?

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 month ago #151528

Hello sdlsites

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

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sdlsites
Accepted Answer
1 month ago #151635

in hidden area

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 month ago #152524

Apology for the delay. It seems like a bug. I have reported it to the development team. It will be fixed soon.

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DB
Douglas B
Accepted Answer
1 month ago #153759

what is the issue you are reporting?

For me, fresh install of joomla 5 and latest version of sppb. Its not a migration, but a clean install. Seems though there is still an issue with the accordion item. I cannot change the name of "accordion".

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sdlsites
Accepted Answer
1 month ago #153760

If an accordian menu in SPPB5 is added in a row with an accoridan menu that was created in SPPB3, any change to the SPPB5 menu reverts back to the default text for titles if any changes are made in the menu that was created in SPPB3

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DB
Douglas B
Accepted Answer
1 month ago #153761

Got it! Thank you for the clarification. Hope you are having a good day.

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sdlsites
Accepted Answer
2 weeks ago #155111

Hello.

Is this fixed in the new version of SPPB 5?

We noticed that in 5.2.9 there is no way to even edit an accordion that was created in 3.x.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 weeks ago #155170

Will you please check SPPB 3.0? If it does not work, then let me know.

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sdlsites
Accepted Answer
2 weeks ago #155211

It doesn't work. When you go to edit any accordion menu that was created is 3.x, all of the content disappears.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 days ago #156013

Please export the page in SP Page Builder 3 and share the JSON file here. I will check it with SP Page Builder 3 and upgrade the component to SP Page Builer 5. Then I will check the page again.

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sdlsites
Accepted Answer
3 days ago #156046

i have added the link.

The fix has been

  • Upgrade to SPPB 5
  • Duplicate the accordion menu
  • Delete the original

Once it is duplicated in SPPB5, it works. If it is just the SPPB3 that is upgraded, it doesn't work. The issue is that once we roll this out to all of our sites versus just the 3 test sites, we will have around 80 websites running accodions on over 40 pages each, so we would need to manually modify over 3,200 pages if there isn't a fix.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 days ago #156162

Your JSON file does not contain any Accordion addon. Please export the page with SP Page Builder 3 and share the JSON file. I will check it. In general, I have not found the issue on my testing.

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sdlsites
Accepted Answer
1 day ago #156330

It definitely had the accordion menu. I have attached in the hidden content.

In the prior comments you did acknowledge that this was a bug. Let me know if you want more videos showing the issue.

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