Problem after upgrade Page Builder to 5.2.8 - Forum | JoomShaper
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Problem after upgrade Page Builder to 5.2.8

Asked by S-D CONSULTING 2 years ago Last activity 2 years ago

I upgraded Page Builder to 5.2.8.
It stopped working, when I select the component and go to pages, this appears:

Unhandled Runtime Error

TypeError: i[e] is undefined

Please open the browser console for more information!
Call Stack
l

(2:1252879)
2477

(2:17591)
l

(2:1252884)
promise callback*3992/Db<

(2:872181)
R

(2:636601)
xl

(2:585506)
yc

(2:574188)
mc

(2:574116)
pc

(2:573977)
nc

(2:569113)
S

(2:642760)
_

(2:643291)
EventHandlerNonNull*53

(2:643460)
l

(2:1252884)
3840

(2:645228)
l

(2:1252884)
4448

(2:465460)
l

(2:1252884)
3935

(2:594664)
l

(2:1252884)
8144

(2:115839)
l

(2:1252884)
7038

(2:184488)

13 replies

Oldest first Newest first Most helpful
AJones
2 years ago

Same here! I had to go back to 5.2.7.

S-D CONSULTING Asked this
2 years ago

I tested it on 3 different websites, same problem, I also had to go back to the previous version

Thomas Ludwig
2 years ago

Same here!

AND

Since the update of the SP Pagebuilder 5.2.8, the images in the SP Pagebuilder are completely normal when I go to the HP, they are huge, when I make size settings, something changes in the SP but not on the HP.

Werner Kraus
2 years ago

I also had the problem after updating from 5.2.7 to 5.2.8.
The created pages are no longer displayed in the backend. Only error message comes.

Unhandled Runtime Error
TypeError: Cannot read properties of undefined (reading 'call')
Please open the browser console for more information!
Call Stack
l
(2:1252884)
2477
(2:17590)
Function.l
(2:1252884)

I have now installed 5.2.7 again and it works again.

Chris Nichols
2 years ago

Try clearing your browser's cache. I had the same issue, but not if I logged into admin via an incognito window.

S-D CONSULTING Asked this
2 years ago

I had cleared the website cache, but not the browser cache, even though I had used the ctrl + shift + r function several times.

From Firefox, I deleted all cookies and domain data, and now it opens, I check the other features.

Werner Kraus
2 years ago

Hello, I have now also emptied the website cache and the browser cache. Everything is working now. But I'll continue to watch

Rudolf Arlt
2 years ago

I Think, the Problem is only by Joomla 4, My Joomla 5 Sites are ok. but my Joomla 4 Sites have it.

AJones
2 years ago

No.....it was Joomla 5 with me!

Paul Frankowski Senior Staff
2 years ago

info_2435_2024.png

I had this same during last days tests, so I guess this universal tip should help all.

S-D CONSULTING Asked this
2 years ago

Unfortunately I notice that this is not the only problem with this update. I noticed (but I'm also reading it in other posts) that the images no longer maintain the fixed dimensions. An entire website went haywire for me. Even if I fix them to a certain height, the dimensions do not appear in the html output.

Thomas Ludwig
2 years ago

Yes, I have exactly the same problem too.
It remembers the setting in the SP, but when you go to the website everything is changed. :(

Paul Frankowski Senior Staff
2 years ago

SPPB Pro 5.2.9 was published to fix most current issues.

Please DOWNLOAD it (now) and keep on your laptop (just in case) and use it.

S-D CONSULTING Asked this
2 years ago

Unfortunately, as written elsewhere, it doesn't work properly.
The images still don't work, you need to download a temporary fix patch which doesn't solve the problem anyway, this solution only writes the missing height value into the css but does so by adding another code and in any case modifies the original IDs, this is a problem huge in this sense, because if I work on the ID of a specific div, putting the instructions in my custom css, and a program update overwrites that same ID by changing the alphanumeric code to a numeric code, it's a big problem.

I would recommend that you review this release carefully, take a step back and make sure the updates don't cause this vast amount of problems. At the moment the only one that works is 5.2.7.

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