Hi
Requesting urgent support, as I am unable to edit any part of our website.
I am receiving the error 'Request failed with status code 500' when I navigate to:
SP Page Builder Pro > Pages
I am unable to view, select or edit any of my pages in the backend of my website.
This happened a few times in the past when I filtered the pages to view in desending ID order, the error was resolved by refresh. Now I have no options - just the error appears on the blank screen.
I have rebooted the servers and cleared the cache on the CMS and server.
The site is up-to-date with components and plugins, and there was no recent updates to cause these issues.
The website is: www.exponential-e.com
For security, I have to log into the site via VPN to access the Joomla admin - so not sure how I could supply you with admin access to review - perhaps a video call?
Your earliest attention would be apprechiated.
Many thanks
Jason