Missing Essential Information In Order Details
Olivier DELORON
In the Order Summary (in the control panel of Easystore), there is no mention of the Name of the Client, as the client did not created an account and though is was filled in the checkout...
This very name isn't either given in the order confirmation mail the admin is getting...
That is really a very important issue for the management of orders! Because so there is no way to know the name of the client the product is to be shipped to!
Are you aware of that? or is there something I missed?
Thanks for answer
Ofi Khan
Accepted AnswerHello Olivier DELORON
Thanks for your feedback. I shared your finding to the development team. Hopefully, they will come up with a solution for the next release.
Best regards
Olivier DELORON
Accepted AnswerAny news about it?...
This feature is really mandatory and urgently needed to run the shop!
Ofi Khan
Accepted AnswerSorry, the update will take some time. The team is going on a festival holiday. I can update you after a week. Give me a knock after 15th April here.
Olivier DELORON
Accepted AnswerHi,
News after the new update of 24 April 2024:
The client Name is now displayed in the control panel of Easystore... but still not in the order confirmation email the admin is getting. What a pity......
Regards
Ofi Khan
Accepted AnswerClient Name is displayed on the order dashboard and you are getting order id in email for admin. You can easily get the name from the order id by checking it on the dashboard.
Olivier DELORON
Accepted AnswerYes Ofi, that is what I pointed. I still think it's a pity that the Client Name is not also directly indicated in the order confirmation email...