after updating PB does not work anymore - Forum | JoomShaper
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after updating PB does not work anymore

Asked by Peter 2 years ago Last activity 2 years ago

Hello, after updating my website i got an error.
Sorry, there was a problem we could not recover from.
The server returned a "500 - Whoops, looks like something went wrong."

I can't start pagbuilder:
Failed opening required '/home/webdesignh/domains/webdesignheuvelland.nl/public_html/administrator/components/com_sppagebuilder/editor/helpers/AddonsHelper.php' (include_path='.:/usr/local/php81/lib/php')

What is wrong???

9 replies

Rashida Rahman Staff

Hi there!

Sorry for your experience.

Would you please let us know about your Joomla environment more? Such as template name, Joomla version, PHP version, SPPB version.

Your admin access will be better to have too.

Best Regards

Peter Asked this

Helix_ultimate
PHP 8.1.27
MySQLi 10.4.21-MariaDB
SPPB: 5.29

Peter Asked this

My hoster says that the PHP settings change Max upload size: is more than 20M default???
By the way i got the same problem bij https://lameloverkapping.eu

Paul Frankowski Senior Staff

I needed that to be allow upload component files, thx

Paul Frankowski Senior Staff
2 years ago · edited

About error 500 - Enable in Joomla Debug mode to see details. This should be ALWAYS your FIRST STEP.

error_reporting_debug.jpg

OR by configuration.php file:
debug_configuration_php.jpg


This same webmasters does in WordPress, of course by other file.

Paul Frankowski Senior Staff

FIXED

info_2506_2024.jpg

Peter Asked this
2 years ago · edited

Hi Paul, thanks webdesignheuvelland.nl works fine now.

About lameloverkaping.eu... I set the debugging on and after an update i can't reach the website any more.
I had restored the website and set debugging on. After the update i got a 500 error.
What did you do to fix the problem?
I can't logon to the backend

And what about my other websites that are still on Joomla 4.3.3. is that also wrong?

Wich component files have you reinstalled?

Peter Asked this

prblome solve.

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