The Save button goes into an infinite loop when the internet connection is unstable - Forum | JoomShaper
Staff replied SP Page Builder

The Save button goes into an infinite loop when the internet connection is unstable

Asked by Vlad 2 years ago Last activity 2 years ago

A bug was discovered, when I click on the Save button, the save button becomes inactive and goes into endless saving and everything that has been done is not saved to the server, all the work is wasted. This happens when the Internet connection is unstable. In version 3.8 of SPPageBuilder there was no such problem. If for some reason the page was not saved, the script tries to save again or returns the button to the active state, so that after a while it will be possible to click on it again and save the page when the connection with the server stabilizes.
Please pass this message on to the developers because it is a very important message and fix this. Thank you!
Screenshot: https://prnt.sc/rtu61EhAVn3Z

1 reply

Ofi Khan Staff

Hello Vlad

Which SP Page Builder version are you using? We will improve the prdouct if we find this issue. But generally, unstable connection might cause you problems. So, you should check your connection.

Best regards

Vlad Asked this

I always use the latest version

Ofi Khan Staff

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

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