Page Builder Runtime Error - Question | JoomShaper

Page Builder Runtime Error

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Alexander

SP Page Builder 1 month ago

Hello, after the last update I got an error message when I open Page Builder PAGES. Settings works. Before the update of Joomla to 4.4.3 and Sp Page Builder everything was okay.

Error Unhandled Runtime Error TypeError: Cannot read properties of undefined (reading 'call')

Please open the browser console for more information!

Call Stack l (2:1253017)

2477 (2:17590)

Function.l (2:1253017)

Older problem with LMS My Joomla-database shows one problem with SP LMS - Version 4.0.8 > it is not up to date.

Thanks for help. Alex

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17 Answers
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Alexander
Accepted Answer
43 minutes ago #156867

Thanks, you are very fast. High priority for our template > great.

I saw the video. It is my job now, to replace the database with your database or is it enough to change some files? Files would be easier for me.

It seems, that it is a full backup > Can I restore your files with my files?

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 hour ago #156845

I have fixed the database issue on my localhost. Please install this backup (in the hidden content) on your server. Follow this tutorial if you need.

I have set high priority for Finance template update. It will be updated soon.

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Alexander
Accepted Answer
6 hours ago #156800

Thanks for asking again. It is still the same problem.

" alt="ibb.co/WgDF93H ibb.co/rQQZzc2" />

It is not possible to auto-repair the database for SP LMS.

Do you know, when we get an update for the finance template. I can not update joomla at the moment.

Thanks

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 day ago #156689

What is your current issue? Please share a screenshot of your issue to understand it better. Also, share the issue page link to investigate it.

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Alexander
Accepted Answer
5 days ago #156427

No, the problem is still there - Database error message. No update for template finance.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 6 days ago #156326

It seems that your issue is solved.

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Alexander
Accepted Answer
4 weeks ago #154157

The problem with pagebuilder pro is solved. Backup done. The database error message from SP LMS is still there. There is one problem ...

I can update to V5, because the template finance is not ready for V5 (I saw it to late ...)

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 month ago #154081

Please keep your site backup first. Then uninstall SP Page Builder and then install it again. Then check the issue.

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Alexander
Accepted Answer
1 month ago #154077

Interesting - I am going to change the passwort.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 month ago #154062

Sorry, your given credentials do not match. Please check and share again.

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Alexander
Accepted Answer
1 month ago #154029

Thanks for your answer. I send you my data as hidden content.

If I use the frontend editor I have limited page elements > I need a pro license for Blockquote. With the backend editor I can use it. Why?

I have the personal license (expires on 24.Nov. 2024).

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 month ago #153281

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

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Alexander
Accepted Answer
1 month ago #153237

after uninstall and installing it is not solved - the same problem (alias > varchar > not in table)

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 month ago #153184

No, you will not. Though I would recommend keeping a site backup before doing it.

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Alexander
Accepted Answer
1 month ago #153174

If I uninstall SP LMS - will I lose my courses/written content?

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 month ago #153036

Hello Alexander

Please update database structure from admin for SP LMS. Then check your issue.

If it does not work, then uninstall SP LMS. Then install it again on the site.

Best regards

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Alexander
Accepted Answer
1 month ago #152999

After cleaning cache in chrome it works.

The older problem with LMS is still there. My Joomla-database shows one problem with SP LMS - Version 4.0.8 > it is not up to date.

What should I do?

Alex

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