pagebuilder / eventum schedules not working

Ofi Khan Staff

2 years ago

Hello aicei

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

A

aicei Asked this

2 years ago

Hi good afternoon,

sure thanks for your time i will provide you with details in hidden content but please inform me before making changes as the site is live and cannot afford downtime or more technical issues.

yes i do have daily backups but would rather not have to use them as there can be some hosting issues occassionally.

Ofi Khan Staff

2 years ago

Sorry, I can't check it.

A

aicei Asked this

2 years ago

Dear Ofi,

Please find restored access below however please do not make any changes that will effect site functionality.

I have checked all settings related to schedules but still not working.

Appreciate your time and support.

A

aicei Asked this

2 years ago

if you are blocked by firewall please share your IP so I can add it to whitelisted addresses.

Ofi Khan Staff

2 years ago

Please whitelist this IP then (in the hidden content)

A

aicei Asked this

2 years ago

done

A

aicei Asked this

2 years ago

hii just following up if any update?

Ofi Khan Staff

2 years ago

I have published and checked this page. There is no issue.

https://prnt.sc/fS54Rw9yfh39

A

aicei Asked this

2 years ago

ok much thanks I will check it

A

aicei Asked this

2 years ago

Dear Ofi i cannot find the page you created.

I was hoping to have a look at the settings to understand why its not working for me.

Can you please advise which page it is?