Back end doesn't show properly - Forum | JoomShaper
Staff replied Helix Framework

Back end doesn't show properly

Asked by Jose Luis Miranda Fidalgo 5 years ago Last activity 5 years ago

11 replies

Toufiq Senior Staff

Please roll back your mysql version 8 to 5 and use the PHP version 7.3 instead of 7.4. Thanks

Jose Luis Miranda Fidalgo Asked this

Sure thing. Thank you.

Ariba Staff

Please share your administrator access here . Use the Hidden Content box to share the credentials.

Thank you

Ariba Staff

Kindly allow us some time, we are looking into the issue and will respond you very soon.

Thank you for your patience.

Jose Luis Miranda Fidalgo Asked this

We did activate https but the problem is still there. Anything else I should look for?

Jose Luis Miranda Fidalgo Asked this

I'm using PHP version 7.4.6. I did check all the requirements. I'm only missing the HTTPS bit but I did ask my provider to bring it on. Not sure if that will solve the issue.

Ariba Staff

Could you please tell me which PHP Version are you using? Could you check if the Technical requirements are being met or not?
Screen Shot 2021-04-16 at 2.02.14 AM.png

Jose Luis Miranda Fidalgo Asked this

No, it didn't work.

Jose Luis Miranda Fidalgo Asked this

I did follow and did all that, but didn't work.

Log in to reply.