Hello,
I've just upgraded from version 3.8.10 to version 5.3.1 of SP Page Builder and when I modify a page, in particular a button, when I go back to the front page and click on the button, I get an Error: 0 !!!
I've done the test on other pages, only modifying the button, and I've got exactly the same problem - I'm completely blocked!
I also noticed that the display in the admin is not the same for the link for the button, see screenshot: https://prnt.sc/KbRYxkkIxVAG
I'm using Joomla 4.4.4 and PHP 8.2
Thank you for your help.
Solved
SP Page Builder
Error: 0 due to SP Page Builder 5.3.1 update
Accepted answer
Marked as the solution
Toufiq Senior Staff
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Best regards,
Toufiqur Rahman
Team Lead, Tech Support (JoomShaper)
6 more replies
Toufiq Senior Staff
Hi there,
Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. Tried to check your issue. But, couldn't login your administrator area. Before share login crdential you should keep a backup of your site.
I appreciate your cooperation and will ensure to get back to you as soon as possible.
Best regards,
Toufiqur Rahman (Team Lead, Support)
DigitM Asked this
Hi Toufiq,
Thanks for your return.
Info below.
thanks for your help
Toufiq Senior Staff
First step login credentials don't work.
DigitM Asked this
Hi Toufiq,
I'm sorry :(
Here they are ok !
Toufiq Senior Staff
Please watch the video.
DigitM Asked this
Grrr... I think it's Admin Tools that's blocking it.
Do you have a fixed IP that I can integrate?
DigitM Asked this
Hi Toufiq,
Forget the fixed IP address, I reinstalled the site on another server because as well as having Admin Tools, it was installed behind another site which also has Admin Tools.
You'll find all the info below.
Many thanks for your patience :)
Toufiq Senior Staff
You are using Flex Template and the Flex template overrided maximum page builder addon inside the template directory.
That's why occurred the problem. Please switch to the Joomla default template & check again. Thanks
DigitM Asked this
Thanks for your return.
I found another solution: Install Update Builder 5.3.3 and then reinstall the new version Flex template and it seems to work :)
Thank you for your help & have a nice day!
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