Featured Image is Too Small, Problem With A Link In A Button - Question | JoomShaper

Featured Image is Too Small, Problem With A Link In A Button

AG

Ana Gud

SP Page Builder 1 year ago

Hello, I have 2 problems and I think it must be bugs:

  1. Why the featured image is 200x200 so small. but ok on the article which was published before and why it's aligned on the left side instead of to be in the center - https://drive.google.com/file/d/1qAXCHp2WJvsCLDSJvp5DE_uavgGTtu0z/view

  2. When I add a link to the button as a page I get a page without Page Title Image, if I insert it as a link, then it works fine - https://drive.google.com/file/d/12jsjRprmu3w31TxkKU-4oGnxTAFP3rCq/view

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19 Answers
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 year ago #157420

Hi

Thanks for contacting us. Could you please give me your site URL? So that I can check.

-Regards.

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AG
Ana Gud
Accepted Answer
1 year ago #157527
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AG
Ana Gud
Accepted Answer
1 year ago #157556

is there any updates?

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 year ago #157577

Could you please give me that specific page link?

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AG
Ana Gud
Accepted Answer
1 year ago #157624
  1. https://parustrans.ru/novosti-muvinga
  2. it's a button on any page
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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 year ago #157680

Hi

Use this custom CSS in your custom.css file

.entry-image.intro-image {
    display: flex;
    justify-content: center;
    align-items: center;
}
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AG
Ana Gud
Accepted Answer
1 year ago #157759

hello, thanks, but it didn't help. I didn't need to center it, I need to make it normal size, but not tiny 200px.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 year ago #157784

Ok, You can use this CSS for width

.entry-image.intro-image img{
width: 300px;
}
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AG
Ana Gud
Accepted Answer
1 year ago #157822

Why I need to add a custom CSS if it supposed to be ok without it? does it look beautiful to you how it's right now?

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AG
Ana Gud
Accepted Answer
1 year ago #157824

I want it to be how it just was, what was the purpose to change the code and make it worth? featured images were full-size before and it was loadning in normal quality, with 300px it doesn't look good, I set 100% width and the quality is not good. - https://parustrans.ru/novosti-muvinga

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AG
Ana Gud
Accepted Answer
1 year ago #157825

this is by default how grid articles looks now, I am not asking how to fix it with custom CSS, I know how to do it. My question to your developers, why they made it look worse? https://drive.google.com/file/d/1eKDD5qAPokmneeB6MMKD3JX3yvGTkfK3/view?usp=share_link

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AG
Ana Gud
Accepted Answer
1 year ago #157831

why on this page https://parustrans.ru if you scroll down to the carousel of the posts, old articles, if you see the previous in this carousel has normal featured image?

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 year ago #157906

Ok got it. I will inform them so that they can make it nice on future update.

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AG
Ana Gud
Accepted Answer
1 year ago #158300

if I buy a pro version will this problem be solved? I don't like at all how the featured images now look, wierd size, blured. But If in pro version it's the same bug, then no sense to buy it.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 year ago #158324

Which pro version do you want to buy? Could you please tell me which package you have now? Its not effect I guess.

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AG
Ana Gud
Accepted Answer
1 year ago #158412

We use actually PRO - 5.2.9 But I still don't understand what happened if before we didn't have these problems:

  1. Featured image displayed in a normal size, not thumbnail.
  2. Even if we add CSS custom code to make it bigger, the image makes the thumbnail bigger and the image looks blur and bad-qualifty. Why?
  3. Why images not loading when we share it on facebook - https://www.facebook.com/profile.php?id=100067215343154 ?
  4. Why support doesn't help?
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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 year ago #158460

Is the thumbnail now ok? By the way, you have set the thumbnail too big, I mean it's better to set it 3 columns in 1 row. OR if you want it like this, then you have to choose a big-resolution image so it will be fit and not blurred.

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AG
Ana Gud
Accepted Answer
1 year ago #158688

Hello, it's very pity that again and again and again I need to explain it several times.

  1. I upload an image in resolution of 1000px
  2. Right now if I dodn't add custom css to the featured-image and I supposed not to do this, it must work how it worked before, then the article will have the image of 200px like I showed above. That doesn't look good, when I add css code what you recommended it tries to strach the image 200px that's why it looks blur.
  3. How is it related whether I set 2 columns or 3 columns? it must work in anyway. IT'S MUST HAVE.
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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 year ago #158700

Could you please keep a full site backup and reinstall page builder?

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