Attempted To Load Class "Helper" From Namespace "HelixUltimate\Framework\Platform". - Question | JoomShaper

Attempted To Load Class "Helper" From Namespace "HelixUltimate\Framework\Platform".

PD

Peter Dowse

SP Page Builder 1 year ago

Hi Guys,

Getting the following error messages on this site. It's weird becuase this only happens when I create a sppabebuilder folder in the template folder for overrides.

Jewels template (latest version) PHP Built On Linux usng02.directrouter.com 4.18.0-513.18.1.lve.2.el8.x86_64 #1 SMP Sat Mar 30 15:36:11 UTC 2024 x86_64 Database Type mysql Database Version 10.6.18-MariaDB Database Collation latin1_swedish_ci Database Connection Collation utf8mb4_general_ci Database Connection Encryption None Database Server Supports Connection Encryption No PHP Version 8.3.7 Web Server LiteSpeed WebServer to PHP Interface litespeed Joomla! Version Joomla! 5.1.0 Stable [ Kudumisha ] 16-April-2024 16:00 GMT Joomla Backward Compatibility Plugin Enabled () User Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36

Here's the error messages. Attempted to load class "Helper" from namespace "HelixUltimate\Framework\Platform". Did you forget a "use" statement for another namespace? Symfony\Component\ErrorHandler\Error\ ClassNotFoundError in /home/mxkurvcs/public_html/templates/jewels/error.php (line 19) use Joomla\CMS\Uri\Uri;use Joomla\CMS\Language\Text;$app = Factory::getApplication();$doc = Factory::getDocument();$template = Helper::loadTemplateData();$params = $template->params;$fontCSS = '';function addGoogleFont($fonts){ require() in /home/mxkurvcs/public_html/libraries/src/Document/HtmlDocument.php (line 731) // Store the file path $this->_file = $directory . '/' . $filename; // Get the file content ob_start(); require $directory . '/' . $filename; $contents = ob_get_clean(); } return $contents; } HtmlDocument->_loadTemplate() in /home/mxkurvcs/public_html/libraries/src/Document/HtmlDocument.php (line 785) HtmlDocument->_fetchTemplate() in /home/mxkurvcs/public_html/libraries/src/Document/HtmlDocument.php (line 622) HtmlDocument->parse() in /home/mxkurvcs/public_html/libraries/src/Document/HtmlDocument.php (line 640) HtmlDocument->render() in /home/mxkurvcs/public_html/libraries/src/Document/ErrorDocument.php (line 139) ErrorDocument->render() in /home/mxkurvcs/public_html/libraries/src/Error/Renderer/HtmlRenderer.php (line 70) HtmlRenderer->render() in /home/mxkurvcs/public_html/libraries/src/Exception/ExceptionHandler.php (line 136) ExceptionHandler::render() in /home/mxkurvcs/public_html/libraries/src/Exception/ExceptionHandler.php (line 73) ExceptionHandler::handleException() in /home/mxkurvcs/public_html/libraries/src/Application/CMSApplication.php (line 336) CMSApplication->execute() in /home/mxkurvcs/public_html/includes/app.php (line 58) require_once('/home/mxkurvcs/public_html/includes/app.php') in /home/mxkurvcs/public_html/index.php (line 32) ParseError syntax error, unexpected identifier "UTF"

in /home/mxkurvcs/public_html/templates/jewels/sppagebuilder/addons/articles/site.php (line 410) $output .= '<div class="sppb-article-introtext">' . mb_substr(strip_tags($item->introtext), 0, $intro_limit, 'UTF-8') . div>'; } if ($show_readmore) { $max_title_characters = 25; $aria_label = strlen($item->title) > $max_title_characters ? mb_substr(strip_tags($item->title), 0, $max_title_characters, 'UTF-8') . '' : strip_tags($item->title); $full_arialabel = Text::('COM_SPPAGEBUILDER_ADDON_ARTICLES_READ_MORE_ABOUT') . $aria_label; $output .= '<a class="sppb-readmore" href="' . $item->link . '" aria-label="' . $full_aria_label . '" itemprop="url">' . $readmore_text . '</a>'; } AddonParser::getAddons() in /home/mxkurvcs/public_html/components/com_sppagebuilder/parser/addon-parser.php (line 1454) require_once('/home/mxkurvcs/public_html/components/com_sppagebuilder/parser/addon-parser.php') in /home/mxkurvcs/public_html/components/com_sppagebuilder/builder/classes/addon.php (line 28) require_once('/home/mxkurvcs/public_html/components/com_sppagebuilder/builder/classes/addon.php') in /home/mxkurvcs/public_html/components/com_sppagebuilder/helpers/autoload.php (line 42) BuilderAutoload::loadClasses() in /home/mxkurvcs/public_html/plugins/system/sppagebuilder/sppagebuilder.php (line 29) require_once('/home/mxkurvcs/public_html/plugins/system/sppagebuilder/sppagebuilder.php') in /home/mxkurvcs/public_html/libraries/src/Extension/ExtensionManagerTrait.php (line 217) CMSApplication->loadPluginFromFilesystem() in /home/mxkurvcs/public_html/libraries/src/Extension/ExtensionManagerTrait.php (line 160) CMSApplication->loadExtension() in /home/mxkurvcs/public_html/libraries/src/Extension/ExtensionManagerTrait.php (line 99) CMSApplication->bootPlugin() in /home/mxkurvcs/public_html/libraries/src/Plugin/PluginHelper.php (line 232) PluginHelper::import() in /home/mxkurvcs/public_html/libraries/src/Plugin/PluginHelper.php (line 192) PluginHelper::importPlugin() in /home/mxkurvcs/public_html/libraries/src/Application/CMSApplication.php (line 765) CMSApplication->initialiseApp() in /home/mxkurvcs/public_html/libraries/src/Application/SiteApplication.php (line 643) SiteApplication->initialiseApp() in /home/mxkurvcs/public_html/libraries/src/Application/SiteApplication.php (line 238) SiteApplication->doExecute() in /home/mxkurvcs/public_html/libraries/src/Application/CMSApplication.php (line 306) CMSApplication->execute() in /home/mxkurvcs/public_html/includes/app.php (line 58) require_once('/home/mxkurvcs/public_html/includes/app.php') in /home/mxkurvcs/public_html/index.php (line 32)

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5 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #157630

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. Can you provide me the FTP access? Prior to providing access, please ensure that you have backed up your site. Additionally, it's important to note that providing login credentials is entirely voluntary on your part; we respect your decision either way. However, if you do choose to share the login details, it would greatly expedite the resolution process. Thank you for your cooperation.

Best regards,

Toufiqur Rahman (Team Lead, Support)

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PD
Peter Dowse
Accepted Answer
1 year ago #157674

Hi Toufiq,

Please see details in Hidden Content

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #157703

Created a override addon of article addon. Please check & let me know if you found the problem. Thanks

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PD
Peter Dowse
Accepted Answer
1 year ago #157766

Ok - that seems to be working - can I ask what the issue was?

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #157777

I didn't apply an exceptional work process. Just created directories and uploaded the site.php file of the article addon. Thanks

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