Articles Scroller - No item found! - Forum | JoomShaper
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Articles Scroller - No item found!

Asked by johnny 2 years ago Last activity 1 year ago

I am using the articles scroller addon. I currently have no articles to display, and the scroller is displaying No item found!

To a visitor, this looks like something is missing or broken.

Instead, can I hide this text or hide the addon if there are no articles to display?

Accepted answer

Marked as the solution
Toufiq Senior Staff

No problem will be after update Page Builder. But, you should use the CSS code inside your templare css box or css file.

4 more replies

Toufiq Senior Staff

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. Could you kindly grant me access to your Joomla administrator area so that I can investigate the issue you're experiencing? Prior to providing access, please ensure that you have backed up your site. Additionally, it's important to note that providing login credentials is entirely voluntary on your part; we respect your decision either way. However, if you do choose to share the login details, it would greatly expedite the resolution process. Thank you for your cooperation.

Best regards,

Toufiqur Rahman (Team Lead, Support)

johnny Asked this

Hi @Toufiq

I don;t have the credentials to share right now. Is there a setting i need to change? I'm happy to do this.

Toufiq Senior Staff

I have checked my end and it works fine.

Toufiq Senior Staff

If there are no articles it displays that error.

It should be No item found!

johnny Asked this

Yes, i know. I just showed you that.

My original question is still unanswered.

Can I hide this text or hide the addon if there are no articles to display?

'No irem found' is meaningless.

johnny Asked this

Can I automatically hide this text or hide the addon if there are no articles to display?

Toufiq Senior Staff

Sorry, right now this feature/functionality is not available. Thanks

johnny Asked this

Can I request this as a new feature for a future release?

Toufiq Senior Staff

I think developer team will not add this function.

johnny Asked this

Can I ask why?

Toufiq Senior Staff

We have to think about the global user experience.

johnny Asked this

@Toufiq

I'm confused, how does my suggestion impact the global user experience?

The term 'No Item Found' is misleading since the addon displays articles, not items. Hiding this message or could enhance user experience by preventing confusion.

johnny Asked this

Could I have a reply to my question from 7 months ago please?

I am experiencing this issue on several websites. The The message 'No Item Found' is misleading. I simply want ti hide this message if there is no article found.

Toufiq Senior Staff

Already, I have explained you why it's not possible. Thanks

johnny Asked this

@Toufiq, you haven't.

I asked: I'm confused, how does my suggestion impact the global user experience?

Toufiq Senior Staff

Use this CSS code for your problem.

.addon-root-articles-scroller p.alert.alert-warning {
    display: none !important;
}
johnny Asked this

@Toufiq thanks, this successfully hides the message.

Can this be rolled out as an update? Otherwise I will need to add this custom css to each of my websites, it would be more efficient if it was made to the artices scroller source code.

johnny Asked this

Thanks!

Toufiq Senior Staff

You are most welcome & Thanks

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