Articles Scroller - No Item Found! - Question | JoomShaper

Articles Scroller - No Item Found!

J

johnny

SP Page Builder 1 year ago

I am using the articles scroller addon. I currently have no articles to display, and the scroller is displaying No item found!

To a visitor, this looks like something is missing or broken.

Instead, can I hide this text or hide the addon if there are no articles to display?

0
22 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #157633

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. Could you kindly grant me access to your Joomla administrator area so that I can investigate the issue you're experiencing? Prior to providing access, please ensure that you have backed up your site. Additionally, it's important to note that providing login credentials is entirely voluntary on your part; we respect your decision either way. However, if you do choose to share the login details, it would greatly expedite the resolution process. Thank you for your cooperation.

Best regards,

Toufiqur Rahman (Team Lead, Support)

0
J
johnny
Accepted Answer
1 year ago #157638

Hi @Toufiq

I don;t have the credentials to share right now. Is there a setting i need to change? I'm happy to do this.

0
Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #157639

I have checked my end and it works fine.

0
J
johnny
Accepted Answer
1 year ago #157650

Try it now https://helix-framework.org/index.php?option=com_sppagebuilder&view=page&id=66

If there are no articles it displays that error.

0
Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #157695

If there are no articles it displays that error.

It should be No item found!

0
J
johnny
Accepted Answer
1 year ago #157706

Yes, i know. I just showed you that.

My original question is still unanswered.

Can I hide this text or hide the addon if there are no articles to display?

'No irem found' is meaningless.

0
Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #157707

You can disable the addon.

https://prnt.sc/ijmYyFGYG4cC

0
J
johnny
Accepted Answer
1 year ago #157713

Can I automatically hide this text or hide the addon if there are no articles to display?

0
Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #157719

Sorry, right now this feature/functionality is not available. Thanks

0
J
johnny
Accepted Answer
1 year ago #157736

Can I request this as a new feature for a future release?

0
Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #157738

I think developer team will not add this function.

0
J
johnny
Accepted Answer
1 year ago #157740

Can I ask why?

0
Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #157741

We have to think about the global user experience.

0
J
johnny
Accepted Answer
1 year ago #157745

@Toufiq

I'm confused, how does my suggestion impact the global user experience?

The term 'No Item Found' is misleading since the addon displays articles, not items. Hiding this message or could enhance user experience by preventing confusion.

0
J
johnny
Accepted Answer
9 months ago #180288

Could I have a reply to my question from 7 months ago please?

I am experiencing this issue on several websites. The The message 'No Item Found' is misleading. I simply want ti hide this message if there is no article found.

0
Toufiq
Toufiq
Accepted Answer
Senior Staff 9 months ago #180293

Already, I have explained you why it's not possible. Thanks

0
J
johnny
Accepted Answer
9 months ago #180300

@Toufiq, you haven't.

I asked: I'm confused, how does my suggestion impact the global user experience?

0
Toufiq
Toufiq
Accepted Answer
Senior Staff 9 months ago #180305

No problem will be after update Page Builder. But, you should use the CSS code inside your templare css box or css file.

0
Toufiq
Toufiq
Accepted Answer
Senior Staff 9 months ago #180301

Use this CSS code for your problem.

.addon-root-articles-scroller p.alert.alert-warning {
    display: none !important;
}
0
J
johnny
Accepted Answer
9 months ago #180304

@Toufiq thanks, this successfully hides the message.

Can this be rolled out as an update? Otherwise I will need to add this custom css to each of my websites, it would be more efficient if it was made to the artices scroller source code.

0
J
johnny
Accepted Answer
9 months ago #180311

Thanks!

0
Toufiq
Toufiq
Accepted Answer
Senior Staff 9 months ago #180321

You are most welcome & Thanks

0