Gallery Images - Question | JoomShaper

Gallery Images

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Nicole Otto

SP Page Builder 1 year ago

I'm trying to finish up my project and when I click on the gallery images, it says Image can't be loaded. I'm updated as much as possible.

https://webtomixresearch.com/dooley/index.php/career

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2 Answers
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 year ago #157687

Hi there!

Sorry for your experience.

Would you please give me your admin access to check the issue for you? Please keep a full site backup before giving the access.

Best Regards

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 year ago #157689

Hi Nicole,

It's becuase you used extra extension/script that moved all those photos to cdn.optipic.io server. Here is evidence from your site source code:

info_2725_2024.gif

Notice! By default Gallery use images loaded from that same server as website is. So it's not our issue this time.

Check in extensions that you have installed as extra one for site (images) optimization, find CDN option, and turn off & recheck. Also talk with plugin developer about presumptive reasons of this behavior.

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