Orbit Quickstart Installation Error - Question | JoomShaper

Orbit Quickstart Installation Error

VanuaSolusens

VanuaSolusens

Template 1 year ago

Hi,

I'm trying to install the Orbit Quickstart Template however during install I get the message "MySQL server has gone away". I am running it on localhost via XAMPP The version of PHP I am using is 8.1

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1 Answers
Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 year ago #159060

HI,

As you know we are not Xampp support, and that seems to be problem with software settings. This error typically occurs when the CMS cannot receive a response from the MySQL server. One primary reason for this error is a timeout. This can happen if a query takes too long to execute, or if there is a period of inactivity.

Modify Configuration File: Edit the MySQL configuration file (my.cnf or my.ini) to adjust settings like wait_timeout and max_allowed_packet:

[mysqld]
wait_timeout = 28800
interactive_timeout = 28800
max_allowed_packet = 64M

After making changes to the configuration file, restart the MySQL service to apply the changes.


  1. Are you able to install clean/raw Joomla 4.x (joomla.org) first? Try.
  2. Later read tips from:

and you will know what to check & change. More in XAMPP documenation.

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