Error On Migration SP3 To SP5 - Question | JoomShaper

Error On Migration SP3 To SP5

S

Sandra97

SP Page Builder 1 year ago

Hi,

I've tried to upgrade to SP5, it failed and it killed my site. I can't do anything anymore from the backend and error on the frontend. I can't give you a backend access as there's an error

Here is the error: Failed opening required '/components/com_sppagebuilder/builder/classes/base.php' (include_path='.:/opt/php8.1/lib/php')

Please help.

Sandra

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2 Answers
Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 year ago #159063

Hi Sandra,

you have two options:

  1. Recover website from backup
  2. OR, use FTP and using SPPB 5.x package (com_sppagebuilder_pro_v5.3.2.zip) upload & override all files manually:
  • Files & folders from folder "admin" goes here: administrator\components\com_sppagebuilder
  • Files & folder from folder "site" goes here: components\com_sppagebuilder
  • Files & folders from folder "plugins" goes here: plugins

Probably not all files were correctly uploaded during your first try, unfortunately this happens from time to time, even in WordPress.


As the LAST STEP, reinstall component again.

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S
Sandra97
Accepted Answer
1 year ago #159313

Hi Paul,

Yes, it works. I re-installed all files manually and get a new error. Then I re-installed SPPB package from teh extension manager and now it seems to work as expected.

Thanks

Sandra

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