Error on migration SP3 to SP5 - Forum | JoomShaper
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Error on migration SP3 to SP5

Asked by Sandra97 2 years ago Last activity 2 years ago

Hi,

I've tried to upgrade to SP5, it failed and it killed my site.
I can't do anything anymore from the backend and error on the frontend.
I can't give you a backend access as there's an error

Here is the error:
Failed opening required '/components/com_sppagebuilder/builder/classes/base.php' (include_path='.:/opt/php8.1/lib/php')

Please help.

Sandra

2 replies

Oldest first Newest first Most helpful
Paul Frankowski Senior Staff
2 years ago · edited

Hi Sandra,

you have two options:

  1. Recover website from backup
  2. OR, use FTP and using SPPB 5.x package (com_sppagebuilder_pro_v5.3.2.zip) upload & override all files manually:
  • Files & folders from folder "admin" goes here: administrator\components\com_sppagebuilder
  • Files & folder from folder "site" goes here: components\com_sppagebuilder
  • Files & folders from folder "plugins" goes here: plugins

Probably not all files were correctly uploaded during your first try, unfortunately this happens from time to time, even in WordPress.

As the LAST STEP, reinstall component again.

Sandra97 Asked this
2 years ago

Hi Paul,

Yes, it works. I re-installed all files manually and get a new error. Then I re-installed SPPB package from teh extension manager and now it seems to work as expected.

Thanks

Sandra

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