Unable To Use SP Page Builder 5 On Joomla 5 - Question | JoomShaper

Unable To Use SP Page Builder 5 On Joomla 5

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SP Page Builder 3 days ago

Hi

I am unable to user SP Page Builder 5 on my Joomla 5 Installation Can you provide me guidance on how I should proceed to fix it.

Below some screenshot!

Error Screenshot

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6 Answers
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 2 days ago #162060

Hi there!

Sorry for your experience.

Would you please recheck and fulfill all the technical requirements and PHP configurations from here?

https://www.joomshaper.com/documentation/sp-page-builder/technical-requirements

Best Regards

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Accepted Answer
2 days ago #162113

Thanks for this one

I tried to check everything. I needed to increase few value but still the same issue. With error reporting on here is the message I have

There is no "template.atum.ltr" asset of a "preset" type in the registry.

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Accepted Answer
2 days ago #162114

I found what is happening and I would like to have help to fix it

This is related to the fact that I am using another template administrator different from the Joomla default one. It will be helpful to anyone doing the same.

The template I am using is Xiroadmin Administrator Template Looks like SP Page builder is having issue with it.

Here is the issue ..../libraries/src/WebAsset/WebAssetRegistry.php:135



        {
            // Check if any new file was added
            $this->parseRegistryFiles();
            if (empty($this->assets[$type][$name])) {
                throw new UnknownAssetException(sprintf('There is no "%s" asset of a "%s" type in the registry.', $name, $type));
            }
            return $this->assets[$type][$name];
        }

Thanks for providing the fix

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 day ago #162186

Hi,

Thanks for sharing your experience with us:)

Really appreciated!

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SC
Stuart Clark
Accepted Answer
2 days ago #162101

I couldn't get PageBuilder 5 to install properly on J!5 - I had to use a "QuickStart" J!4 installation and upgrade it.

Yet another example of Joomshaper not caring about their customers

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Accepted Answer
1 day ago #162205

You're welcome.

How and when do you think we can get the fix !

Thanks in advance

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