One Page Settings Problem On Travelin Template - Question | JoomShaper

One Page Settings Problem On Travelin Template

K

kusy

Template 1 year ago

Hello,

I have set up a One Page style website on this template, and I have a problem. When I try to go to a "menu tab", the system does not take me any further, only a few pixels lower, only clicking again takes me to the desired place. The error does not occur when I skip the "header" section of the page.

The problem occurs in both the desktop and mobile versions.

In addition, in the mobile version, the menu does not close automatically after selecting the appropriate item, which is not intuitive.

Travelin: 1.0.3 Joomla: 4.4.6

Best Regards

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5 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #163049

Hello kusy

You have customized it and you have to fix it on your own. Sorry, we do not provide customization support.

Best regards

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K
kusy
Accepted Answer
1 year ago #163242

Hi, ok "go to section" is a customisation issue, but the problem with the off-canvas menu not closing occurs in the orginal version of the template.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #163287

I have checked the offcanvas on the template. It looks fine. Please describe your issue in details.

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K
kusy
Accepted Answer
1 year ago #163295

Hi. If you link section of a page in the menu (for example, i give the page section id: test, I set the link #test in the menu), after clicking it the page scrolls down but the menu remains open - which can be confusing for the viewer. I think it's not a problem with the template as with Helix in general.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #163564

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

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