Hello Manuel

Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials.

Best regards

ok, when you login maybe you can check one thing more, I have a open report with Rashida Rahman but like 3 days no answer. Here is the Link to the post, please read it first to end. https://www.joomshaper.com/forum/question/3348#qa-answer-14676

I was having before an another Template and change then to the Helix Ultimate. Is it possible that if I had a different template before and then installed Helix Ultimate afterwards that any internal malfunctions occur? In recent days, somehow the errors accumulate and I do not really know where they come from.

Hi. You just need to move the text addon in the column where the icon is located. Now thay are in different columns. You use 3 + 3 + 3 + 3 + 3 + 3 + 3 + 3 + 12. Instead, use 3 + 3 + 3 + 3 + 12.

@Pavel, how that will works? I think you mean differents. What I was wantening is that 1 Icon is ubstairs of the Text. But when you have 4 columms in 1 row the mix it when you change to mobile, for that I was asking for a solution that you can connect the Icon with the textblock so that the system knows ah ok this symbol belongs to this text.

Your section is divided like this. But it must be divided like this.

Place both addons in the same column, then it will work as you want.

Interestingly, in the other forum post, you did not mention the site URL and this post you shared the wrong credentials. I have checked the home page and this issue seems solved. Please direct me to the page of Animated Heading issue. I will check it.

Hi, here are the correct things:

I have checked it and discussed with my team. It seems like more than one word does not work with all animation styles.