Slideshow Addon IPhone Problem - Question | JoomShaper

Slideshow Addon IPhone Problem

hv.digital

hv.digital

SP Page Builder 1 year ago

Hi there,

We are experiencing problems with the Slideshow addon on iPhone when its background type is of type: video and when you embed a local video, for example some .mp4 file.

On an iPhone the video isn't playing since the video element has to have the following attributes:

autoplay
muted

Your addon does not render these attributes, but some simple <video/> element like so:

<video id="sp-video-content-01b0-4e93-b0b6-f8cc0"><source src="/somesite.com/media/videos/2023/12/18/webheader_20231208-1920x600.mp4" type="video/mp4"></video>

Do you have a solution for this? Or maybe you could update the /components/com_sppagebuilder/assets/js/js_slider.js script, since we presume it's there where you are dynamically creating the video elements + slider functionality.

Thanks!

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9 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #164528

Hello hv.digital

Apology for the inconvenience. Please share your page link to check the issue.

Best regards

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hv.digital
hv.digital
Accepted Answer
1 year ago #164555

Thanks for your reply.

You can check the issue here: https://www.msg-advisors.com/index.php?option=com_sppagebuilder&view=page&id=165

The video header on top. It doesn't autoplay on iPhone.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #164615

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

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hv.digital
hv.digital
Accepted Answer
1 year ago #164639

Hi there. The required info is sent. Thanks

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #165058

Apology for the delay. It seems like a bug. I will talk to the team next week about this.

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hv.digital
hv.digital
Accepted Answer
1 year ago #166053

Hi there. Any news about this bug, and when to expect a fix for it? Tnx

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #166141

I have asked the team about the issue. It will take time to fix. I am sorry for the inconvenience.

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hv.digital
hv.digital
Accepted Answer
1 year ago #173115

Hi Ofi,

any news on this topic? Best

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #173144

It has been reported to the team. Please check the latest SP Page Builder 5.4.2 version.

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