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The Differing Shipping Address does Not Display The Name

KF

klara fall

EasyStore 1 year ago

When you use a different address for shipping you can also enter a different name, but this name is not visable in the data of this order. How can I change that? Because there could be the situation of two addresses for two different persons...

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8 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #164855

Hello klara fall

Thanks for your feedback. I will share your suggestion with the team.

Best regards

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KF
klara fall
Accepted Answer
1 year ago #164922

Hi Ofi Khan,

I would describe this more as an urgent necessity, because you can't send anything without the customer's name in the shipping address. The “Name” field already exists. However, the name must then also appear in the order. Don't you think so?

Best regards

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #164969

Sorry, I have checked it again. I could get your issue now. Please share a screenshot of your issue to understand it better. Take a screenshot and share via any platform. For example: Lightshot or Imgur

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KF
klara fall
Accepted Answer
1 year ago #165021

https://prnt.sc/rqfVafqj3wcU https://prnt.sc/3TlSYB1rPfJ3 https://prnt.sc/yKat39Aee4dH

I think the screenshots are self-explanatory...

Thanks Klara

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #165027

Yes, it is clear now. I have shared it with the development team. They will take care of the issues. Thanks for your feedback.

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SC
Stuart Clark
Accepted Answer
1 year ago #164931

This is a bug, not a feature request!

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KF
klara fall
Accepted Answer
1 year ago #165266

Hi,

is there any update on this issue? It should'nt be so difficult because in the form a second name allready is implemented. It then only has to be integrated into the order infos...

Thank you Klara

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #165313

No updates so far. I have informed the team. They will work on it. Please allow us some time.

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