Error When Accessing SP Builder - Question | JoomShaper
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Error When Accessing SP Builder

I

IT

SP Page Builder 1 year ago

I have tried to access SP Builder from our website, but always end up with error : Sorry, there was a problem we could not recover from. The server returned a "500 - Whoops, looks like something went wrong."

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Website
https://siigas.com/
4 Answers
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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 year ago #168400

Hi,

  1. Make sure that you installed the lastest version of SPPB. I mean 5.3.8.
  2. Rename .htacces file for a while and recheck
  3. Turn On Debug Mode and Errors Reporting to Maximum in Global Cofirguration.
  4. What PHP version you have?

Error 500 can be caused by many things, also Server configuration problems.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 year ago #168401

ad 3) Tips

error_reporting_debug.jpg

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I
IT
Accepted Answer
1 year ago #168595

Sorry for my late replied. I'll give a try soon. I will update this later. Thank you for your suppor.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 year ago #168600

And do not forget to check "Technical Requirements" > https://www.joomshaper.com/documentation/sp-page-builder/technical-requirements

Reinstall component as well, just in case of...

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