An error has occurred with the authors since the last update. We are using Pagebuilder 5.3.8 and the Gazette 2.0.3 template. The author detail pages can be called up normally at first. However, if you want to click one page further, you end up back at the author overview. e.g. https://www.leuze-verlag.de/galvanotechnik/autoren/Yamm
Is there a solution for this?
Hello Klaus Decker,
Thank you for reaching out to us.
I’ve checked the author pages on your site, and they appear to be working correctly on my end. Could you please clear your Joomla cache from the admin dashboard and then try again? This may resolve the issue.
If the problem persists after clearing the cache, feel free to let us know, and I’ll be happy to assist you further.
Best regards,
Ziaul Kabir
Tech Support
Hello Ziaul,
Thank you for the quick reply. I have completely deleted the cache. Unfortunately, the problem persists. As soon as I want to go to another subpage with articles by the author (click on the numbers 1 to 10), I am redirected to the overview page, which is not correct. Instead, another nine posts by the author should appear. This can also be seen clearly in your video.
Best regards Klaus
Hello Klaus,
I have checked the Gazette template on my end, and it is working fine. It’s possible that some changes on your site may have caused this issue. Could you please provide me with access to your site so I can investigate further? Also, please ensure you have a backup of your site.
We recommend using the Akeeba Backup extension for this purpose.
Thank you.
Best regards,
I have send you a pm.
Hello,
I apologize for the delay. Yes, please grant me super admin privileges.
Thanks.
Regards,
OK, done. You have now super admin privileges.
Best Regards
I apologize for the delay. I will review the issue's now.
Thanks for your patience.
Best regards,
Hello Klaus Decker,
Thank you for your patience. I have reviewed the issue and identified that it was caused by a recent Joomla update. I am currently working on a resolution and will provide you with an update next week. Please be aware that it may take some time to fully resolve.
Thank you for your understanding.
Best regards,
Hello Klaus,
I apologize for the delay in getting back to you. I have identified the issue, which is related to Joomla Update. Please follow the steps below to resolve it. We will also include this fix in the next build of SP Author Archive.
Navigate to the Joomla root directory in your file manager, then you will see components folder in your directory.
Components -> com_spauthorarchive -> views -> articles -> tmpl -> default.php
Replace the existing pagination code in this file with the updated code provided below, then save your changes.
This should resolve the issue. If you encounter any difficulties, please don’t hesitate to reach out—I’m happy to assist you.
Thank you,
Best regards,
Hello Ziaul,
wonderful, thank you very much for your quick help. Now everything is working as it should.
Best regards from Germany
Klaus
Hello Klaus,
Thank you for your kind words! I’m delighted to hear that everything is working as expected. It was a pleasure assisting you.
If you’re satisfied with the solution, could you kindly accept the answer? Additionally, if you have a moment, we’d greatly appreciate it if you could leave a review on Trustpilot and the Joomla Extension Directory.
Your feedback helps us improve and continue providing excellent service.
Please don’t hesitate to reach out if you need any further assistance.
Best regards,
