Hamburger Icon T The Left Instead Of The Right? - Question | JoomShaper

Hamburger Icon T The Left Instead Of The Right?

S

Silke

Template 1 year ago

Good morning :) Our customers complain that in mobile view there is no menu to see. Where can I find the place to adjust that respectively is it possible to push it from the right to the left side?

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9 Answers
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 year ago #169206

Hi there!

Thanks for reaching out.

I have visited your site https://www.qrbmc.com and offcanvas icon is visible in mobile devices.

https://share.cleanshot.com/GhlGcxWH

Moreover, you can change the offcanvas position from the menu tab of your template options as follows:

https://share.cleanshot.com/qY39b29n

Hope this helps!

Best Regards

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S
Silke
Accepted Answer
1 year ago #169344

Hi Rashida, thanks for answering me :) The problem I have is on another website. www.kost-alkohole.de Here people cannot see the Tablet/Phone view. An so can't I, when I test the different views. I honestly don't know what to do... could you have a check, please?

Thank you ever so much!

Silke P.S: I don't even know if I may use the Pagebuilder for 2 Websites, if not, I will fix this immediately, please tell me :)

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 year ago #169362

Hello,

I have just visited your new link, and your offcanvas is present there too. It is just not visible due to the logo is taking up a large space of your header, hence the menu column is not getting enough space so it is positioned below automatically.

If you lower your logo text font size for your smaller devices then your issue will be solved this way!

In general you can use this custom CSS:

#sp-header .logo a {
    font-size: 15px;
}

If you want to lower the font size more for your smaller devices then here is the sample code:

@media (max-width:991px) {
#sp-header .logo a {
    font-size: 8px !important;
}
}

You can consider other breakpoints as well if needed.

Here is all about custom code placement in Helix Ultimate: https://www.joomshaper.com/documentation/helix-framework/custom-code-css-js-meta

Best Regards

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S
Silke
Accepted Answer
1 year ago #169457

Thanks a lot, Rashida :) I will try this! Silke

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 year ago #170536

Did that help?

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S
Silke
Accepted Answer
1 year ago #170966

Sorry I'm coming back to you that late, but I was sick a few days. Yes, your advise did the trick, thank you ever so much, Rashida :)

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 year ago #171019

Hi Silke,

No issues:) Glad that I could help and you are always welcome:)

Have a nice day!

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 1 year ago #169205

Hello Silke,

We sincerely apologize for the inconvenience caused. To better understand the issue, could you kindly share a screenshot of how the menu is displaying on your mobile device? This will help us in diagnosing the problem more accurately. Also, could you let us know which template you are currently using for your site?

Thank you for your patience, and we look forward to resolving this promptly.

Best regards

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S
Silke
Accepted Answer
1 year ago #169358

Hi Atick, of course! Could you please tell me how to upload the pics here?

Edit: Unfortunately, I have to leave now. I will be back tomorrow morning!

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