Hi Kirti,

Thank you for reaching out, and I am sorry for any inconvenience caused by this oversight.

To effectively resolve the issue, could you please give me Joomla administrator access? This will allow us to investigate thoroughly and provide a quick solution.

Before we proceed, I suggest creating a backup of your site using the Akeeba Backup extension. Please use the hidden content to share user your Joomla credentials.

I appreciate your cooperation and will ensure to get back to you as soon as possible.

Best regards.

Thank you for your response. Please find the details

Could you please verify the login credentials once more? They're not working.

Thanks.

Sorry for the trouble. Here is the new one

Hi Kirti,

Thank you for bringing this to my attention. I’ve carefully checked twice and couldn’t see any error. Could you please provide more details or specific examples of the erratic behavior you’re experiencing? This will help me better understand the situation and assist you more effectively. You may screencast(screen record) the problem.

Looking forward to your response. Thanks.

I have recorded the problem but not sure how to share a video. Can you help?

Just upload it to Google Drive, Mega, or any other platform you prefer. And share the link in hidden content box. Thanks.

Thank you. Here are two issues captured

1. When we try to add a video as a background to the row, it doesn't happen
2. When we try to change the size of an image to 200 it resets to 100

Here is the link to the Google Drive https://drive.google.com/drive/folders/1MwLe-Eqx6qKsXuCkD5wc195MLXccIgzY?usp=drive_link

Best, Kirti

Hello Kirti, Thank you for your explanation.

1. "video as a background to the row" this problem will be fixed in the next realse.
2. "image to 200 it resets to 100" - Not identified yet. I have sent you an access request to your recorded link. Please check your email. or share the google drive link as " View any one with the link"

Thanks.

Solution for 2. "image to 200 it resets to 100"

Custom Addon Width: It allows you to change the width of the addon (in %). Its maximum value 100. if you give more than 100 then it will automatically change to 100. screenshot:

If you can give any arbitrary value in pixel to Image Addon, then go to Addon settings > General tab > Width. Screenshot:

You may check the documentation for more clarification.

Thanks.