Tax amount shown on Payment Processor when Tax is NOT charged on item (EasyStore 1.3.0) - Forum | JoomShaper
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Tax amount shown on Payment Processor when Tax is NOT charged on item (EasyStore 1.3.0)

Asked by Stuart Clark 2 years ago Last activity 2 years ago

On products where tax is not charged, an incorrect zero tax amount is shown on the Payment Processor screen (correct amount is charged by EasyStore).

Frontend invoice correctly doesn't show any tax info, but backend invoice screen incorrectly shows zero tax.

Item in backend
https://prnt.sc/dKCuWKHfsF_r

Payment processor page
https://prnt.sc/BNgO1OqqFn3w

Invoice shown in backend
https://prnt.sc/7WPacceeB-V1

3 replies

Toufiq Senior Staff

Hi there,

If you give me a chance to check your issue. That would be better to find out the issue. Or, I can share a staging site to check the issue.

Best regards,

Toufiqur Rahman (Team Lead, Support)

Toufiq Senior Staff

Please check this issue now.

Stuart Clark Asked this

This looks correct now :)

Stuart Clark Asked this

Sorry - this is not a fix (as I previously thought). If I have to change the fundamental way tax is accounted for on my site, this is a workaround only and the bug still exists.

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