Tax Amount Shown On Payment Processor When Tax is NOT Charged On Item (EasyStore 1.3.0) - Question | JoomShaper
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Tax Amount Shown On Payment Processor When Tax is NOT Charged On Item (EasyStore 1.3.0)

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Stuart Clark

EasyStore 1 year ago

On products where tax is not charged, an incorrect zero tax amount is shown on the Payment Processor screen (correct amount is charged by EasyStore).

Frontend invoice correctly doesn't show any tax info, but backend invoice screen incorrectly shows zero tax.

Item in backend https://prnt.sc/dKCuWKHfsF_r

Payment processor page https://prnt.sc/BNgO1OqqFn3w

Invoice shown in backend https://prnt.sc/7WPacceeB-V1

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6 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #170120

Hi there,

If you give me a chance to check your issue. That would be better to find out the issue. Or, I can share a staging site to check the issue.

Best regards,

Toufiqur Rahman (Team Lead, Support)

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Stuart Clark
Accepted Answer
1 year ago #170131

My test site is http://test.dilligaf.cafe

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #170132

Please check this issue now.

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Stuart Clark
Accepted Answer
1 year ago #170139

This looks correct now :)

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #170142

Use this settings

https://prnt.sc/NaWDyebpitB2

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Stuart Clark
Accepted Answer
1 year ago #170164

Sorry - this is not a fix (as I previously thought). If I have to change the fundamental way tax is accounted for on my site, this is a workaround only and the bug still exists.

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