Hi there!

Sorry for the inconvenience!

How did you try to add link, please?

I have just tried and no issue found at my end.

Would you please give me your admin access to check?

Best Regards

Hi Rashida.

Well, I am adding the link with the editor, in the link icon, placing the complete url of the PDF. I have removed the JCE editor and replaced the original Joomla editor. I have also disabled GZip and Joomla cache. The strange thing is that it saves everything fine until I include this link and that's when the error occurs. I also duplicated the page to see if it had an Addon that gave an error. I was creating them one by one and no problem until I created this link.

This is the URL of the PDF: https://studyplan.es/images/soporte/procedimiento-para-devolucion-productos-averiados-dentro-o-fuera-plazo-garantia.pdf

I give you administrator access.

Thank you so much beforehand, Best regards, Pilar

Hi Rashida.

I've been waiting for an answer to my problem for 5 days.

Greetings, Pilar