Unhandled Runtime Error Call Stack l (2:1375146) 4805 (2:6579) l (2:1375151) - Forum | JoomShaper
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Unhandled Runtime Error Call Stack l (2:1375146) 4805 (2:6579) l (2:1375151)

Asked by Alex Barendregt 2 years ago Last activity 2 years ago

Hi Team,
i get this error message when editing a page in the backend editor (while front end works fine) (https://mai.purpleshift.net
I have latest updates of Joomla and SP Pagebuilder.

Unhandled Runtime Error
TypeError: i[e] is undefined
Please open the browser console for more information!
Call Stack
l
(2:1375146)
4805
(2:6579)
l
(2:1375151)

Accepted answer

Marked as the solution
Mehtaz Afsana Borsha Staff
2 years ago

Hello, the issue you are running into are related to caching

  • Clear Joomla Cache
  • Clear Browser Cache
  • Check that same site using 2nd (alternative) browser.
  • If you have sort of Server Files cache, clear it in Hosting CPanel setting.
  • Reinstall component, just in case. Then it should be resolved.

Mainly It's a browser cache thing. After clearing the browser cache it will be gone.

You can check this documentation below:

https://www.joomshaper.com/documentation/sp-page-builder/troubleshooting#unhandled-runtime-error-typeerror-undefined-is-not-an-object-evaluating-i-e-call

-Regards.

1 more reply

Alex Barendregt Asked this
2 years ago

thank you, reinstalling helped in the end.

Mehtaz Afsana Borsha Staff
2 years ago

Glad to know that. You are welcome.

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