Unhandled Runtime Error Dyamic Content - Question | JoomShaper

Unhandled Runtime Error Dyamic Content

R

Robert

SP Page Builder 1 month ago

Hello,

I can't open Dynamic Content, the error:

Unhandled Runtime Error SyntaxError: Unexpected token 'b', "burfin/{"s"... is not valid JSON

https://ibb.co/5d7w3fm

Joomla 6.0.3 Pagebuilder 6.3.0

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Reinstalled latest page builder, updated database, cleard website & browser cache. Still the same error

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13 Answers
Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 month ago #219788

It’s great to hear that your issue has been resolved. If everything is working fine now, please mark the question as complete by accepting any of our answers.

Thank you!

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 month ago #219692

Hello,

Thanks for reaching out to us. Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.

Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!

Best regards,

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R
Robert
Accepted Answer
1 month ago #219693

I'm building local with MAMP. I've seen more postings about this error. It's the same known error as other members.

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 month ago #219694

Please create a backup and share the file with me.

Thanks.

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R
Robert
Accepted Answer
1 month ago #219708

Hello, link in details.

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 month ago #219751

Hello,

On my end, there is no issues:

Please, check attached screenshots.

You can try from different browser.

Thanks

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R
Robert
Accepted Answer
1 month ago #219757

Hello, no.. still the same error.

Have uninstalled sp pagbuilder and did a fresh install, same error. other browser, same error.. more members have this issue so I'm not the only one.

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 month ago #219761

Hello,

We are currently checking this issue. In the meantime, please use the previous version of SP Page Builder.

It may be a server-specific issue, as we are not experiencing the same problem on our local environment.

Thank you for your patience.

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R
Robert
Accepted Answer
1 month ago #219763

When I install a previous version I get this, a white page saying:

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Object of class stdClass could not be converted to string

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 month ago #219766

I apologize for the inconvenience. This behavior is expected because the new version includes some additional features, and downgrading can cause errors.

Please continue using the new version and work with the backend editor in the meantime.

Thank you for your understanding.

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R
Robert
Accepted Answer
1 month ago #219768

I have placed the site online so you can see and explore the problem. Hope this helps

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 month ago #219778

Please, allow us some time to investigate this issues.

Thanks

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R
Robert
Accepted Answer
1 month ago #219786

Updated to 6.3.1. just now. seems to be fixed!

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