Unhandled Runtime Error - Question | JoomShaper
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Unhandled Runtime Error

PL

Patrick Ladner

SP Page Builder 1 week ago

Hello everyone,

After updating SPPB, I am experiencing an error in the “Weitere Informationen” slider button. I am unable to change the button link because an error message appears (see screenshot).

'Unhandled Runtime Error'

Can you assist me?

https://prnt.sc/Dt8v-jAo3HmO

Please find the access data attached.

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9 Answers
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 week ago #210788

Hi,

Sorry for your experience.

Is this happening with a specific page? May I have that page link to assist you better?

Best regards,

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PL
Patrick Ladner
Accepted Answer
1 week ago #210819

Hi

Thank you for your quick reply.

Yes, as you can see in the screenshot, it affects the slider on the home page.

Do you require any further information?

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PL
Patrick Ladner
Accepted Answer
1 week ago #211002

Hi Rashida,

Have you found a solution here yet?

Thank you very much.

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 week ago #211024

Hi Patrick,

May I take a full site backup to test it on my local?

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PL
Patrick Ladner
Accepted Answer
1 week ago #211025

Of course. No problem.

Thank you very much.

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 week ago #211039

Hi,

You are always welcome:)

I have created a page named "testF". Is it possible for you to recreate that slideshow there? I have added a slideshow addon there, but I can change button url there, no issue found. So it seems an issue with your specific slideshow addon. Would like to know your specific settings for this slide.

Best regards,

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PL
Patrick Ladner
Accepted Answer
1 week ago #211064

Hi Rashida,

The problem has been solved. I don't know why, though. It's just working again.

Thank you very much for your help.

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 week ago #211201

Hello,

WOW! Great to know that!

Most welcome and thanks. You may accept the most useful answer in order to close the post.

Best regards,

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 6 days ago #211330

Thanks for accepting the answer:)

Have a nice day!

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