Isaac - Forum | JoomShaper
Solved SP Page Builder

Isaac

Asked by Isaac 2 years ago Last activity 1 year ago

Hello, I'm updating SP Page Builder 5.4.0. and it gives me this error, could you help me.

"Table 'c230g_sppagebuilder_image_shapes' does not exist. (From file 5.3.1.sql.)"

Thank you

Accepted answer

Marked as the solution
Ziaul Kabir Staff
2 years ago

Hello,

Thanks for reaching out to us.

Could you please provide us with your admin access in the hidden content section? This will allow me to assist you more effectively. Before proceeding, Please keep your full site backup.

Thanks!

3 more replies

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Isaac Asked this
2 years ago

Vizoni

Ziaul Kabir Staff
2 years ago

Hello,

We’ve noticed this issue and hope it will be resolved in the next update. Alternatively, you can share your site backup with us so we can check if there are any other potential issues causing this.

Thanks!

Isaac Asked this
2 years ago

Thank you very much for your answer. Do you know how long it will take to solve it? Could you let me know when they have it fixed?

Greetings

Isaac

Ziaul Kabir Staff
2 years ago

Hello,

Please go to System and then click on Database. After that, check SP Page Builder and click Update Structure.

Hopefully, this will resolve the issue.

Thanks!

Ziaul Kabir Staff
1 year ago

Hello,

I haven’t heard back from you for a while. Could you please let me know if the issue has been resolved? We need to close this post soon.

Looking forward to your update.

Thanks,

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