Isaac - Question | JoomShaper
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Isaac

I

Isaac

SP Page Builder 1 year ago

Hello, I'm updating SP Page Builder 5.4.0. and it gives me this error, could you help me.

"Table 'c230g_sppagebuilder_image_shapes' does not exist. (From file 5.3.1.sql.)"

Thank you

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6 Answers
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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 year ago #171344

Hello,

Thanks for reaching out to us.

Could you please provide us with your admin access in the hidden content section? This will allow me to assist you more effectively. Before proceeding, Please keep your full site backup.

Thanks!

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Isaac
Accepted Answer
1 year ago #171495

Vizoni

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 year ago #171505

Hello,

We’ve noticed this issue and hope it will be resolved in the next update. Alternatively, you can share your site backup with us so we can check if there are any other potential issues causing this.

Thanks!

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Isaac
Accepted Answer
1 year ago #171565

Thank you very much for your answer. Do you know how long it will take to solve it? Could you let me know when they have it fixed?

Greetings

Isaac

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 year ago #171572

Hello,

Please go to System and then click on Database. After that, check SP Page Builder and click Update Structure.

Hopefully, this will resolve the issue.

Thanks!

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 10 months ago #179533

Hello,

I haven’t heard back from you for a while. Could you please let me know if the issue has been resolved? We need to close this post soon.

Looking forward to your update.

Thanks,

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