The visual editor installed on pure Joomla 5.2.0 does not work - Forum | JoomShaper
Staff replied SP Page Builder

The visual editor installed on pure Joomla 5.2.0 does not work

Asked by Tomasz Michałowski 2 years ago Last activity 2 years ago

As in the topic
page 404 is shown

13 replies

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Toufiq Senior Staff
2 years ago

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. To better address the issue, could you kindly provide Joomla administrator access? This will enable me to thoroughly investigate the matter and provide you with a prompt resolution.

I appreciate your cooperation and will ensure to get back to you as soon as possible.

Best regards,

Toufiqur Rahman (Team Lead, Support)

Tomasz Michałowski Asked this
2 years ago

just install the new Joomla 5.2.0 and upload SP Page Builder there, no matter what version
it just doesn't work ;-)

Tomasz Michałowski Asked this
2 years ago

Please upload a new clean Joomla 5.2.0. , it works on the updated version from the earlier version

Toufiq Senior Staff
2 years ago

I did installation on existing site and it works fine.

Tomasz Michałowski Asked this
2 years ago

I'm providing the data:
https://j29.cdx.pl/administrator

Toufiq Senior Staff
2 years ago

I mistakenly changed the .htaccess code. Please add PHP's latest version again. Besides, When I turned off SEF it worked for front-end editing. But, Backend editing works fine without having any issues.

Tomasz Michałowski Asked this
2 years ago

I changed it to php8.2 - it still doesn't work...

Toufiq Senior Staff
2 years ago

Maybe your server blocked to load front end editing resources of Page Builder. Initial solution is disable SEF on working time then re-enable the SEF. Thanks

Tomasz Michałowski Asked this
2 years ago

in the previous version of joomla everything worked properly. It's not the server's fault... strangely enough, it works with updated Joomla, but not with Joomla.
and one more thing. If you set a start page other than sp page editor in the menu, then it works...

Toufiq Senior Staff
2 years ago

Please check now. Thanks

Tomasz Michałowski Asked this
2 years ago

it works... How did you fix it? what needs to be done to make it work?

Toufiq Senior Staff
2 years ago

Re-installed page builder.

Tomasz Michałowski Asked this
2 years ago

Okay. Tomorrow I will delete this page and install everything again and check if it works.

Toufiq Senior Staff
2 years ago

Sure! Please let me know. Thanks

Tomasz Michałowski Asked this
2 years ago

Now everything works but I had to download the sp page editor file again ;-)

Toufiq Senior Staff
2 years ago

You are most welcome & let me know if you need further any help. Thanks

Tomasz Michałowski Asked this
2 years ago · edited

Unfortunately, it is as it was - the editor does not work. it's like that as soon as I set up the home page.
Additionally: Changing the font size in the Image Component add-in does not work. Immediately after entering text, it returns to the standard size.

Toufiq Senior Staff
2 years ago

Site URL missing.

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