The Visual Editor Installed On Pure Joomla 5.2.0 does Not Work - Question | JoomShaper

The Visual Editor Installed On Pure Joomla 5.2.0 does Not Work

T

Tomasz Michałowski

SP Page Builder 1 year ago

As in the topic page 404 is shown

0
23 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #171551

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. To better address the issue, could you kindly provide Joomla administrator access? This will enable me to thoroughly investigate the matter and provide you with a prompt resolution.

I appreciate your cooperation and will ensure to get back to you as soon as possible.

Best regards,

Toufiqur Rahman (Team Lead, Support)

0
T
Tomasz Michałowski
Accepted Answer
1 year ago #171590

just install the new Joomla 5.2.0 and upload SP Page Builder there, no matter what version it just doesn't work ;-)

0
Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #171591

It works fine here. Can you provide me login credential to check the issue?

https://prnt.sc/JKL_C_jojCKy

0
T
Tomasz Michałowski
Accepted Answer
1 year ago #171593

Please upload a new clean Joomla 5.2.0. , it works on the updated version from the earlier version

0
Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #171594

I did installation on existing site and it works fine.

0
T
Tomasz Michałowski
Accepted Answer
1 year ago #171596

I'm providing the data: https://j29.cdx.pl/administrator

0
Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #171599

I mistakenly changed the .htaccess code. Please add PHP's latest version again. Besides, When I turned off SEF it worked for front-end editing. But, Backend editing works fine without having any issues.

0
T
Tomasz Michałowski
Accepted Answer
1 year ago #171602

I changed it to php8.2 - it still doesn't work...

0
Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #171603

Maybe your server blocked to load front end editing resources of Page Builder. Initial solution is disable SEF on working time then re-enable the SEF. Thanks

0
T
Tomasz Michałowski
Accepted Answer
1 year ago #171605

in the previous version of joomla everything worked properly. It's not the server's fault... strangely enough, it works with updated Joomla, but not with Joomla. and one more thing. If you set a start page other than sp page editor in the menu, then it works...

0
Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #171618

Please check now. Thanks

0
T
Tomasz Michałowski
Accepted Answer
1 year ago #171630

it works... How did you fix it? what needs to be done to make it work?

0
Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #171631

Re-installed page builder.

0
T
Tomasz Michałowski
Accepted Answer
1 year ago #171638

Okay. Tomorrow I will delete this page and install everything again and check if it works.

0
Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #171641

Sure! Please let me know. Thanks

0
T
Tomasz Michałowski
Accepted Answer
1 year ago #171678

Now everything works but I had to download the sp page editor file again ;-)

0
Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #172027

You are most welcome & let me know if you need further any help. Thanks

0
T
Tomasz Michałowski
Accepted Answer
1 year ago #172228

Unfortunately, it is as it was - the editor does not work. it's like that as soon as I set up the home page. Additionally: Changing the font size in the Image Component add-in does not work. Immediately after entering text, it returns to the standard size.

0
Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #172317

Site URL missing.

0
T
Tomasz Michałowski
Accepted Answer
1 year ago #172326

The website address is still the same: www.j29.cdx.pl

0
Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #172351

This type of problem never seen. When i have installed Helix Ultimate Template. It works now. We will check our end no problem found on fresh Joomla. Thanks

0
T
Tomasz Michałowski
Accepted Answer
1 year ago #172368

does it look the same? so no

0
Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #172370

Check now. Thanks

0