Number Of Reviews BUG In EasyStore 1.3.4 - Question | JoomShaper
SP Page Builder 6 is Here! Learn More →

Number Of Reviews BUG In EasyStore 1.3.4

SC

Stuart Clark

EasyStore 11 months ago

In EasyStore 1.3.4 (existed in 1.3.3 as well and I suspect earlier), there is a bug with the reviews system.

Whatever review level (number of stars) is picked in a review becomes the number of reviews published for that product.

See screenshots!

https://prnt.sc/tAIPtjFBuhdv

https://prnt.sc/IPKTgJ79373E

0
6 Answers
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 11 months ago #172184

Hi

Thanks for contacting us and sorry for this inconvenience. Are you talking about this portion?

https://prnt.sc/4c1HdQHaiS9s --> https://prnt.sc/gQzi7WHKti28

Like if I select 5 it still showing the first rating which is 3.

Are you talking about this bug? If yes, then I am really sorry for this inconvenience. I will inform our team about it, so that they can fix it ASAP.

-Regards.

0
SC
Stuart Clark
Accepted Answer
11 months ago #172187

I'm really sorry, but I'm seriously struggling to see how you can't understand the bug I showed you. You even recreated the bug (and potentially found another one) but still don't get it!

In my screenshots, and in yours - there is ONE review for the product, but the number of reviews shown INCORRECTLY reflects the RATING given in that review!

When more than one review exists, the total number of reviews shown is correct, and the star rating is correct, but EACH INDIVIDUAL REVIEW has an incorrect number of reviews associated with it!

See https://test.dilligaf.shop/shop/gifts/jar-of-fucks-to-give

IF you still don't understand this bug please ensure you tell me!

0
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 11 months ago #172192

No thanks I got it now. I will inform our team about this bug.

0
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 11 months ago #172239

Hi

I have talked with our DEV team and they said this issue will be resolved on next release.

-1
SC
Stuart Clark
Accepted Answer
11 months ago #172280

When will that release be???

0
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 11 months ago #172353

Hi

Date not fixed yet but very soon.

0