Create A New Account Doesn't Work Any More - Question | JoomShaper

Create A New Account Doesn't Work Any More

Kostas Konstantinidis

Kostas Konstantinidis

Template 1 year ago

Dear team, I use shaper_moview template and some days before users can't create a new account. While clicking on Create New Account the system answers with error 404 and the link goes to https://www.grmdb.gr/index.php/component/users/registration?Itemid=435 Call to a member function get() on null Many thanks /kostas

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11 Answers
Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 1 year ago #172231

Please recheck the url you provided. It is not working

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 year ago #172240

Hi Kostas,

On your place I would do a basic Joomla tests:

  1. Check if you created a menu item with Registration form - is still published?
  2. Check in Users Options, if you didn't disabled Allow Registration.
  3. Rename that folder: templates\shaper_moview\html\com_users\registration
  4. Then check again.
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Kostas Konstantinidis
Kostas Konstantinidis
Accepted Answer
1 year ago #172393

Dear Paul, thank's for your quick answer. I use the original template's module for login and create a new account which was working fine till last week. So I didn't find any menu item with Registration form and and if I remember correctly it never existed. As for Users options yes the option is checked to allow registration. I also renamed the folder templates\shaper_moview\html\com_users\registration but nothing changed. Finally when any new user try to create a new account the system directs to error 404 Call to a member function get() Thanks

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 year ago #172465
  1. It means that you forgot to add it, oh!!
  2. For 3min switch template to Casiopea (set as default) and use registration link and check again.

Maybe it's a problem on different level.

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Kostas Konstantinidis
Kostas Konstantinidis
Accepted Answer
1 year ago #172695

Unfortunately Paul nothing works. The same happens with Casiopeia template. It must be something else. I even tried creating a menu item that points to account login. Anyone can log in with their passwords, but no one can create a new account. Thanks

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 1 year ago #172709

Please check now

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 1 year ago #172697

Hi there!

Sorry for your experience.

Would you please give me your admin access to check the issue for you? Kindly, keep a full site backup before sharing the credentials.

Best Regards

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Kostas Konstantinidis
Kostas Konstantinidis
Accepted Answer
1 year ago #172708

Hi Atick Eashrak Shuvo... Here the credentials... Thank's

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 year ago #172699

If you have the same also with Casiopea, it means Joomla problem and >> forum.joomla.org

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Kostas Konstantinidis
Kostas Konstantinidis
Accepted Answer
1 year ago #172710

Magic... what was the problem please? And how to hide all other fields except user and password? Thank's

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 1 year ago #172711

You have to use an override to achieve that. Follow this documentation for more information www.joomshaper.com/documentation/helix-framework/template-views-override

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