Virus In The Wimble J5 Quickstart Pack : {HEX}Malware.Expert.php.wilcard.comment.upload.UNOFFICIAL FOUND - Question | JoomShaper
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Virus In The Wimble J5 Quickstart Pack : {HEX}Malware.Expert.php.wilcard.comment.upload.UNOFFICIAL FOUND

CM

Christian-Yves MAMPUYA

Template 1 year ago

Hi

While installing the Quickstart Wimble Template, i received this message : The upload of the file wimble_quickstart_j5_v2.1.2.zip, is interrupted because it contains a virus: {HEX}Malware.Expert.php.wilcard.comment.upload.UNOFFICIAL FOUND

How to resolve the problem ?

Thank you your helps

Sincerly

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Website
https://www.makutatechnology.com
2 Answers
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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 year ago #172598

Hello Christian,

Thank you for reaching out to us. I couldn’t find {HEX}Malware.Expert.php.wildcard.comment.upload.UNOFFICIAL FOUND in our quickstart package. Could you please contact your hosting provider to perform a full scan of your hosting environment to identify any malware? Alternatively, you may consider hiring a security expert to assist with this.

Please let me know if there’s anything else I can help you with.

Best regards,

0
Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 10 months ago #179541

Hello,

I haven’t heard back from you for a while. Could you please let me know if the issue has been resolved? We need to close this post soon.

Looking forward to your update.

Thanks,

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