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Staff replied SP Page Builder

PageBuilder

Asked by Sandra Heuser 2 years ago Last activity 1 year ago

I get the following error message.
Failed opening required '/mnt/web324/a1/24/5575024/htdocs/relaunch/components/com_sppagebuilder/builder/classes/base.php' (include_path='.:/opt/RZphp80/includes')

We are currently still using Joomla 3.x, but are currently in the process of switching to Joomla 4. Therefore, we still use the slightly outdated PHP version 8.0

I would be pleased to receive a quick response

2 replies

Ziaul Kabir Staff

Hello Sandra,

Thank you for reaching out to us. Since we no longer provide support for Joomla 3.x and Page Builder 3.x, I recommend upgrading if possible. However, if you’d like, you can share your admin access so I can look into the issues. Before doing so, please ensure you have a backup of your site.

Best Regards,

Ziaul Kabir Staff

Hello,

I haven’t heard back from you for a while. Could you please let me know if the issue has been resolved? We need to close this post soon.

Looking forward to your update.

Thanks,

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