Hi JoomShaper Support Team,

We have a new development website that uses Joomla 4.4.9 and JoomShaper Estate template. There are some user registration form issues that need help from your support.

Issue description

The “Login/Register” module is used for user login and registration. On login form, when “Create an account” link is clicked, user registration form displays. Also, the registration form has “User Profile” section/fields enabled, which is NOT desired. See screenshots 1 and 2.

Another issue: from website backend, go to menu “Content -> Site Modules”, click module “Login”, on “Module” tab -> “Regisration Page” field, we tried to assign a menu item “Registration using RSForm”. But this form is not used/picked when “Create an account” link is clicked on login form (the system default registration is still be used). It seems that this “Registration Page” field assignment is not functioning. See screenshots 3 and 4.

Please help fix the issue or let us know how to fix it. I've put site backend login info at Hidden Content.

Sample pics: Screenshot #1: click “Create an account” to go to user registration form https://prnt.sc/rUhGa-CZflkP

Screenshot #2: On registration form, under “Password” field, the password rule like “Minimum Requirements — Characters: 8, Numbers: 1, Symbols: 1, Upper Case: 1, Lower Case: 1” is not displayed, only a validation bar is shown. Also, the User Profile section is NOT desired https://prnt.sc/REe85Iqp1FLW

Screenshot 3, 4: The menu assignment on “Login” module -> “Registration Page” field is not functioning https://prnt.sc/gmL_5YIoMtpm

Thanks.

Caroline