Incorrect number of products reported in a category if one or more products is set to "Registered" or above in Joomla ACL - Forum | JoomShaper
Awaiting an answer EasyStore

Incorrect number of products reported in a category if one or more products is set to "Registered" or above in Joomla ACL

Asked by Stuart Clark 1 year ago Last activity 1 year ago

Since the 1.4.1 update of EasyStore, which has fixed the ACL issue causing all products to be shown to all users, regardless of ACL settings (https://www.joomshaper.com/forum/question/34711) a new bug has been introduced, whereby the count of products in a category is not correct when one or more products is set to an ACL setting above "guest".

Screenshot 1: Backend product listing, showing ACL setting of "Registered" https://prnt.sc/-qz3Iv5hN5LW

Screenshot 2: Frontend category listing for the "Gifts" category, showing 5 products, yet only 4 are visible. Site is being viewed as "guest" - i.e. not logged in. https://prnt.sc/cx4MqSzSBgyU

Screenshot 3: Frontend category listing for the "Gifts" category, showing 5 products, and 5 are visible. Site is being viewed as "Registered" user - i.e. logged in. https://prnt.sc/lAapWuNPkrO2

Screenshots 1 & 3 are showing correct behaviour, but the count of products in screenshot 2 is incorrect (it should show "Gifts (4)"

2 replies

Toufiq Senior Staff

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. I have shared your issue to our developer team. I will get back to you soon.

Best regards,

Toufiqur Rahman (Team Lead, Support)

Stuart Clark Asked this

Thanks for the answer @Toufiq. Hopefully this can be addressed in time for the next release; however it is not a major issue.

Log in to reply.