Portfolio - Question | JoomShaper
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Portfolio

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Attila

Extension 11 months ago

In the portfolio I've created the images are not responsive, the "zoom" or "watch" options available in the demo version are not showing and the images can only be zoomed in through the title. When zoomed through the title, the image opens on a new page (rather than as a pop up) with no other option to go back to all photos than the browser's back button.

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10 Answers
Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 11 months ago #174835

Apolozy for the inconvenience. This issue is caused by the template, which overrides the SP Simple Portfolio. The override design does not include the popup option, so the "zoom" or "watch" features from the demo version aren’t displayed. As a result, images are only zoomed in through the title, opening on a new page with no direct option to return to the gallery except using the browser’s back button.

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 11 months ago #174784

Hi there!

Sorry for your experience.

Would you please give me your admin access to check the issue for you? Kindly, keep a full site backup before sharing the credentials.

Best Regards

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Attila
Accepted Answer
11 months ago #174814

Sure, thx.

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 11 months ago #174829

Please add images.

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Attila
Accepted Answer
11 months ago #174831

Hi, on my end it would seem there are already two images (just to try how the extension works) but I have just added to more.

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Attila
Accepted Answer
11 months ago #174841

Many thanks for this. I'm not an expert enough (or, rather, at all) so ... is there a simple fix to this (editing thr ccs file?). Or could you point me to a template on your website which would not cause this problem? i am happy to use a different template.

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 11 months ago #174843

The simple fix will be removing the override design.

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Attila
Accepted Answer
11 months ago #174844

i dont know how to do that... sorry. and probably it's not part of the support you offer but is there any way you can do it for me please?

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 11 months ago #174848

Please check now.

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Attila
Accepted Answer
11 months ago #174895

Sorry, couldn't check it sooner. It works now. I am ever so grateful for your help! Thank you.

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