SHOP CATEGORIES DO NOT RESPOND ON MOBILE VIEW - Question | JoomShaper

SHOP CATEGORIES DO NOT RESPOND ON MOBILE VIEW

Rhema

Rhema

Template 11 months ago

Hi, i use TROVE template to build a gadget store, i notice these two issues:

  1. the categories i created do not respond or load on mobile view , they only respond or load on PC view!
  2. there is 'go back' navigation or button in single item cart view
  3. i also noticed most of the ecommerce templates needs extension updates especially with EasyStore, how would customers on normal templates plan go about updating the easystore components since the easystore plan is different?

please see the screenshots in the links below: [https://snipboard.io/w0knM6.jpg] [https://snipboard.io/yI9Viv.jpg]

please help! see details in private view.

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6 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 11 months ago #174884

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. To better address the issue, could you kindly provide correct Joomla administrator access? This will enable me to thoroughly investigate the matter and provide you with a prompt resolution.

Login denied! Your account has either been blocked or you have not activated it yet.

Best regards,

Toufiqur Rahman (Team Lead, Support)

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Rhema
Rhema
Accepted Answer
11 months ago #174887

Hi Toufiq, please try now sir. (the same login credentials) Thank you.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 11 months ago #174897

Sorry, this feature isn't available yet. We'll do our best to include it in a future update.

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Rhema
Rhema
Accepted Answer
11 months ago #174916

Please help update my easystore !

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Rhema
Rhema
Accepted Answer
11 months ago #174898

okay, could you kindly help update my easy store please ?

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Toufiq
Toufiq
Accepted Answer
Senior Staff 11 months ago #174971

We have detected suspicious activity from your IP address. Your access to this site is suspended.

unblock me to share your issue to our developer team. Thanks

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