Awaiting an answer Helix Framework

bug in Multi Column Direction with masonry list type

Asked by Andrea 1 year ago Last activity 1 year ago

Hi,
if I set "masonry" as list type in blog options in HU 2.1.1, the multi column direction in blog layout appears always ad "down", no matter if I set "across" manually on a single page or even if the global setting says "across".
In masonry the direction is always down, never across.

How can i fix it meanwhile you resolve this? Thank you!

6 replies

Toufiq Senior Staff

Hi there,

Thank you for reaching out. I just checked your issue on our staging server. I think it works fine. Feel free to check our staging site.

Best regards,

Toufiqur Rahman (Team Lead, Support)

Andrea Asked this

Hi, thank for your answer.
I checked on your staging site.

Multi Column Direction: Across
List Type: Default -> it's fine
if
List Type: Masonry -> column direction switches to Down.

If "masonry" is selected, the blog order goes back to "down", even if the global option is set to "across".

Toufiq Senior Staff

Could you kindly grant me access to your Joomla administrator area so that I can investigate the issue you're experiencing? Prior to providing access, please ensure that you have backed up your site. Additionally, it's important to note that providing login credentials is entirely voluntary on your part; we respect your decision either way. However, if you do choose to share the login details, it would greatly expedite the resolution process. Thank you for your cooperation.

Andrea Asked this

Sorry, i can't let you accesso to the site. The same issue, nyway, occours on your demo staging site as you could see in the pictures I sent you. Can you check out on your staging site? Thanks

Toufiq Senior Staff

Got it your issue. We will fix it next update. Thanks

Andrea Asked this

Hi, any news about this bug?
Thank you!

Andrea Asked this

Good on you!
Thank you

Toufiq Senior Staff

You are most welcome & Thanks

Andrea Asked this

Hi! Any news about this bug fix?
Thank you!

Toufiq Senior Staff

Not yet fixed it.

Andrea Asked this

Hi, in last Helix Ultimate update this bug is listed as fixed, but nothing changed and masonry+"across" -> still "down". Or worst, random order!
Any suggestion?

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