Bug In Multi Column Direction With Masonry List Type - Question | JoomShaper

Bug In Multi Column Direction With Masonry List Type

Andrea

Andrea

Helix Framework 1 year ago

Hi, if I set "masonry" as list type in blog options in HU 2.1.1, the multi column direction in blog layout appears always ad "down", no matter if I set "across" manually on a single page or even if the global setting says "across". In masonry the direction is always down, never across.

How can i fix it meanwhile you resolve this? Thank you!

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11 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #175005

Hi there,

Thank you for reaching out. I just checked your issue on our staging server. I think it works fine. Feel free to check our staging site.

Best regards,

Toufiqur Rahman (Team Lead, Support)

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Andrea
Andrea
Accepted Answer
1 year ago #175079

Hi, thank for your answer. I checked on your staging site.

Multi Column Direction: Across List Type: Default -> it's fine if List Type: Masonry -> column direction switches to Down.

If "masonry" is selected, the blog order goes back to "down", even if the global option is set to "across".

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #175178

Could you kindly grant me access to your Joomla administrator area so that I can investigate the issue you're experiencing? Prior to providing access, please ensure that you have backed up your site. Additionally, it's important to note that providing login credentials is entirely voluntary on your part; we respect your decision either way. However, if you do choose to share the login details, it would greatly expedite the resolution process. Thank you for your cooperation.

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Andrea
Andrea
Accepted Answer
1 year ago #175189

Sorry, i can't let you accesso to the site. The same issue, nyway, occours on your demo staging site as you could see in the pictures I sent you. Can you check out on your staging site? Thanks

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #175194

Got it your issue. We will fix it next update. Thanks

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Andrea
Andrea
Accepted Answer
10 months ago #182863

Hi, any news about this bug? Thank you!

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Andrea
Andrea
Accepted Answer
1 year ago #175200

Good on you! Thank you

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #175209

You are most welcome & Thanks

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Andrea
Andrea
Accepted Answer
9 months ago #186457

Hi! Any news about this bug fix? Thank you!

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Toufiq
Toufiq
Accepted Answer
Senior Staff 9 months ago #186519

Not yet fixed it.

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Andrea
Andrea
Accepted Answer
5 months ago #197855

Hi, in last Helix Ultimate update this bug is listed as fixed, but nothing changed and masonry+"across" -> still "down". Or worst, random order! Any suggestion?

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