Video On Background Bugs/improvments - Question | JoomShaper

Video On Background Bugs/improvments

Laurent

Laurent

SP Page Builder 11 months ago

Hi,

Our customers told us about some strange things when a video is added as section background.

Also, when the page is loaded and the video starts, we can see this => https://prnt.sc/3gTSwyxtPd8q These infos are hidden after few seconds. Is it possible to completely hide them and/or not loading them?

Thanks L.

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25 Answers
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 9 months ago #180231

Hi

Sorry there is no default option to do that. If you play this video from YouTube then its settings options must be visible. You can do one thing, You can play videos from YouTube in the background without uploading them to the site. Then this will not be a problem.

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Laurent
Laurent
Accepted Answer
9 months ago #180234

this is what I'm doing (already). the video added as background, is NOT uploaded on the website. but loaded from youtube. bur all infos are displayed.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 11 months ago #174899

Hi

Thanks for contacting us and sorry for your issue. Could you please give me your site URL? I need to check.

-Regards.

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Laurent
Laurent
Accepted Answer
11 months ago #174900

yes, see Hidden Content area.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 11 months ago #174909

Try this custom CSS

.sticky-header-placeholder {
    display: none !important;
}
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Laurent
Laurent
Accepted Answer
11 months ago #174911

same problem.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 11 months ago #175039

Could you please mention the page builder version? And please keep a full site backup and give me your super admin access. I need to check.

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Laurent
Laurent
Accepted Answer
11 months ago #175041

Latest version of SPPB 5.4.2

I cannot give you access production website, please do the test on your own website. Just add a youtube as section background and test it from iphone, you will see.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 11 months ago #175054

You can use this custom css for remove the YouTube Red play button

button.ytp-large-play-button.ytp-button.ytp-large-play-button-red-bg {
    display: none !important;
}
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Laurent
Laurent
Accepted Answer
11 months ago #175056

ok but If I remove the play button, the video will not start automatically?

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 11 months ago #175060

I will inform our DEV team about these new issues. Allow me some time please, I have to talk with them ON Monday, I will let you know then. Please knock me on Monday(Our next working day).

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Laurent
Laurent
Accepted Answer
11 months ago #175061

ok thanks

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 11 months ago #175062

You are welcome and thanks for your patience.

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Laurent
Laurent
Accepted Answer
11 months ago #175833

any news ?

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 11 months ago #175854

Hi

Our team is working on that, it may take some time. Allow us some time please.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 11 months ago #175946

Hi

Your First issue is already solved please check.

https://prnt.sc/MqwS8IPF_O_B

For your second issue, you can use my custom CSS which I gave you already. It will not effect auto play option.

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Laurent
Laurent
Accepted Answer
11 months ago #175969

no the issue is not solved. we have just replaced youtube video background by local video background hosted on the web server.

so please check the bug when a youtube video is placed as section background as described in my post.

thanks

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 11 months ago #176047

Hi

I have created this issue, but it seems ok in my end. Please check the screenshots below:

https://prnt.sc/17IuP_gE-gXM

https://prnt.sc/JSDVK97DCKNv

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Laurent
Laurent
Accepted Answer
11 months ago #176062

I think you do not understand the problem. Yes the youtbe video works as section background. but how to hide these infos => https://prnt.sc/AYjB1Dvgxb4G

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 11 months ago #176067

In that case, you have to use custom CSS. Here are the CSS

.ytp-title-text{
  display: none !important;
}
.ytp-watch-later-icon{
    display: none !important;
}
.ytp-watch-later-title{
    display: none !important;
}
button.ytp-button.ytp-share-button.ytp-show-share-title.ytp-share-button-visible {
    display: none !important;
}
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Laurent
Laurent
Accepted Answer
11 months ago #176129

I did but does not work. I have added your css code here : https://prnt.sc/QiA-xMbPAovz But does not work, see here : https://prnt.sc/KAZfN4ZwQipG

I have added a test website URL in Hidden Content area.

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Laurent
Laurent
Accepted Answer
9 months ago #179963

any news please....

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 9 months ago #180252

I have talked with our team, they said there is no option to do that. I am sorry for this inconvenience.

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Laurent
Laurent
Accepted Answer
9 months ago #180255

ok thanks

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 9 months ago #180307

You are welcome.

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