Staff replied SP Page Builder

Assistance Needed with SP Weather Model - with Shaper-Gazette Template

Asked by Caroline Sun 1 year ago Last activity 1 year ago

Hi Team,
I am reaching out for assistance regarding an issue I’m experiencing with the SP Weather Model on my website.

Currently, the front end displays the following message:
"Please make sure that your allow_url_fopen or cURL is enabled. Also, make sure your API key and location are correct. Verify your location from here https://openweathermap.org/find."

(See the screen shot at https://prnt.sc/AnSo3pBk-28S )

Here’s what I’ve already verified:

allow_url_fopen: Confirmed it is set to ON in the php.ini file.
cURL: Verified that it is enabled.
API Key: Double-checked and confirmed it is correct.

I would greatly appreciate it if you could provide guidance or assist in resolving this problem.(Back-end access info., Please see Hidden Content.)

Thank you for your help, and I look forward to your response.
Caroline

4 replies

Toufiq Senior Staff

1 year ago

Hi there,

Thank you for reaching out. Might be weather API provider changed their process. Allow us time to debug the issue and get back to you as soon as possible.

Best regards,

Toufiqur Rahman (Team Lead, Support)

Caroline Sun Asked this

1 year ago

Thanks! Look forward to hearing from you.

Caroline

Toufiq Senior Staff

1 year ago

We are almost done. I hope we will release it next week.

Caroline Sun Asked this

1 year ago

Thanks! I'm Still waiting :-)

Toufiq Senior Staff

1 year ago

Please check now. Thanks

Caroline Sun Asked this

1 year ago

Now, the weather module looks good. Many Thanks!

Have a Nice Day.
Caroline

Toufiq Senior Staff

1 year ago

You are most welcome! We appreciate your feedback and are delighted to hear that you're satisfied with our service.

To officially close this forum post, mark it as accepted. If you have any more questions or need further assistance in the future, please don't hesitate to reach out to us.

As for writing a review about our product and support quality, we would greatly appreciate it! Your feedback helps us improve and serves as a valuable reference for others. Please take a moment to share your thoughts about your experience with our product and the support you received. Your input is valuable to us and the community. Thank you in advance for your time and support.

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We're here to assist you with any further questions or requests you may have. Once again, thank you for choosing our product and for being a part of our community.

Best regards,

Toufiqur Rahman

Team Lead, Tech Support (JoomShaper)