Updated Mysite To Joomla4 - Theme Folium - Error With Pagebuilder Only In New Item - Question | JoomShaper

Updated Mysite To Joomla4 - Theme Folium - Error With Pagebuilder Only In New Item

LC

Limo Comunicazione

SP Page Builder 11 months ago

Hello, i have this issue in my site when i try to edit with sp page builder:

Unhandled Runtime Error TypeError: Cannot read properties of undefined (reading 'xl') Please open the browser console for more information!

i've checked in the console and i have this message:

vendors.min.js?ce250…202f1c312abc42fab:2 TypeError: Cannot read properties of undefined (reading 'xl') at Object.columnWrap (805.min.js:2:138611) at no (805.min.js:2:137060) at xs (vendors.min.js?ce250…12abc42fab:2:528202) at xl (vendors.min.js?ce250…12abc42fab:2:585034) at yc (vendors.min.js?ce250…12abc42fab:2:574186) at mc (vendors.min.js?ce250…12abc42fab:2:574114) at pc (vendors.min.js?ce250…12abc42fab:2:573977) at rc (vendors.min.js?ce250…12abc42fab:2:570784) at nc (vendors.min.js?ce250…12abc42fab:2:569339) at S (vendors.min.js?ce250…12abc42fab:2:642759) /it/administrator/co…js/805.min.js.map:1 Failed to load resource: the server responded with a status of 500 () /administrator/index…onent#/editor/558:2 Uncaught (in promise) SyntaxError: Unexpected token '<', " <!doctype "... is not valid JSON

If i open the network tab as i seen in another tickets, i have this: (image) https://imgur.com/a/y6PA0Sg

Can you help me? Thanks

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13 Answers
Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 11 months ago #175765

Hello Limo,

Thanks for reaching out to us. Please, clear your browser and Joomla cache, then try again. Hope it will resolved.

Thanks,

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LC
Limo Comunicazione
Accepted Answer
11 months ago #175766

Hello, i've clear the cache and tried with another browser but i have still this issue. Thanks

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 11 months ago #175770

I kindly request that you grant me admin access to the hidden content section. Before doing so, please ensure you take a full backup of your site as a precaution.

Let me know how you’d like to proceed or if you have any further questions!

Thank you,

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LC
Limo Comunicazione
Accepted Answer
11 months ago #175786

Hello, thanks for your response.

the site is hidden, you can reach the site pointing your file hosts. https://staging.sel.it/

Thanks.

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 11 months ago #175787

Hello Limo,

To investigate the issue further, I need administrator access to your site. This will allow me to check the problem directly and provide a proper solution.

Please ensure you take a full backup of your site before sharing access as a precaution.

Thank you,

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LC
Limo Comunicazione
Accepted Answer
11 months ago #175790

Hello, i've insered the administrator access in the section: 'Hidden Content'. Thanks

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 11 months ago #175810

Your site is not accessible from my end, even when using a VPN. Please check the issue on your side.

Alternatively, you can provide an Akeeba Backup in ZIP format, and I will investigate further.

Thank you,

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LC
Limo Comunicazione
Accepted Answer
11 months ago #175818

Hello, as i said in the message above. It can be reached only by edit file hosts of your computer and pointing the IP in the file hosts to the ip that i write in the hidden content. Can you do that? Thanks for your support.

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LC
Limo Comunicazione
Accepted Answer
11 months ago #175922

If you can't change your file hosts pointing i've copied an akeeba backup zip file. The link is in the hidden content. Thanks.

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 11 months ago #175940

Thank you for your reply. I’ll let you know once I have a solution for your issue.

Thanks for your understanding!

Best Regards,

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 11 months ago #175942

Hello,

On my end, the front-end editor appears to be working fine. Please clear your browser cache and Joomla cache, then try again. Additionally, replace the code in the following path with the code I’ve provided:

system/templates/folium/features/logo.php

Let me know if there’s anything else I can assist you with.

Thanks!

logo.php.zip

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LC
Limo Comunicazione
Accepted Answer
11 months ago #175986

Hello, i have this issue when i edit a new file created. look the img https://imgur.com/a/dQd8wfo i have this issue only with the new items. for example, try to edit with the backend editor this article: Milan Cortina 2026: The Logistical Challenge Behind the Olympic and Paralympic Winter Games

You will se the issue. Thanks for your support.

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 11 months ago #175992

Hello Limo,

I noticed an issue with your article. Please recreate this article, as I’ve observed that newly created articles do not encounter this problem in either the frontend or the backend.

Additionally, it seems a folder is missing in your template files. Please upload the attached file to the specified directory path shown in the screenshots, and then unzip it. You may want to add this file to all templates where it is missing as well.

Thank you!

webfonts.zip

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