Form Builder Add-on Doesn't Send Email - Question | JoomShaper

Form Builder Add-on Doesn't Send Email

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kanyaros

SP Page Builder 11 months ago

Hi support team,

In the form builder add-on, I set "From Email" = Global Conguration -> Server settings and testing was good. And in the "Recipient Email" = the target email address that I'd like to recieve email from the form.

Question: Am I setting correct? If not, please advise because I didnt' got email from this setting.

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8 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 11 months ago #176407

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. To better address the issue, could you kindly provide Joomla administrator access? This will enable me to thoroughly investigate the matter and provide you with a prompt resolution.

I appreciate your cooperation and will ensure to get back to you as soon as possible.

Best regards,

Toufiqur Rahman (Team Lead, Support)

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K
kanyaros
Accepted Answer
11 months ago #176414

sent

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Toufiq
Toufiq
Accepted Answer
Senior Staff 11 months ago #176415

Thanks

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Toufiq
Toufiq
Accepted Answer
Senior Staff 11 months ago #176418

Did you get any test email?

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K
kanyaros
Accepted Answer
11 months ago #176421

yes, got it

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Toufiq
Toufiq
Accepted Answer
Senior Staff 11 months ago #176422

Please check now. Thanks

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K
kanyaros
Accepted Answer
11 months ago #176424

OK, got it already. The form is work now.

Thank you very much.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 11 months ago #176430

You are most welcome! We appreciate your feedback and are delighted to hear that you're satisfied with our service.

To officially close this forum post, mark it as accepted. If you have any more questions or need further assistance in the future, please don't hesitate to reach out to us.

As for writing a review about our product and support quality, we would greatly appreciate it! Your feedback helps us improve and serves as a valuable reference for others. Please take a moment to share your thoughts about your experience with our product and the support you received. Your input is valuable to us and the community. Thank you in advance for your time and support.

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We're here to assist you with any further questions or requests you may have. Once again, thank you for choosing our product and for being a part of our community.

Best regards,

Toufiqur Rahman

Team Lead, Tech Support (JoomShaper)

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