SP Page Builder Randomly Edits Font Color And Removes Classes - Question | JoomShaper

SP Page Builder Randomly Edits Font Color And Removes Classes

K

kroptodi

SP Page Builder 10 months ago

In multiple of our websites whenever using the backend editor, it will randomly add #ffffff to the color field of a textblock or align-middle. It also removes classes from <a> elements when editing the text in the same textblock.

This has been happening for multiple versions of SP Page Builder and Joomla, are there any reports on this or a solution?

Help is much appreciated.

Kind regards, Poek Ligthart Emogy

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3 Answers
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 10 months ago #178366

Hi

Thanks for contacting us and sorry for your issue. Could you please keep a full site backup and install the latest version of page builder? And then please clear your Joomla and Browser cache.

-Regards.

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K
kroptodi
Accepted Answer
9 months ago #180048

Hi, apologies for the late response.

We've experienced this bug for quite a while (probobly since the release of SPPB 5). I've updated to the most recent Page Builder and cleared all Cache, the problem still randomly occurs.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 9 months ago #180095

As per my knowledge its cache issue. Please clear Joomla and Browser cache and then check again.

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