SP Page Builder randomly edits font color and removes classes - Forum | JoomShaper
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SP Page Builder randomly edits font color and removes classes

Asked by kroptodi 1 year ago Last activity 1 year ago

In multiple of our websites whenever using the backend editor, it will randomly add #ffffff to the color field of a textblock or align-middle. It also removes classes from <a> elements when editing the text in the same textblock.

This has been happening for multiple versions of SP Page Builder and Joomla, are there any reports on this or a solution?

Help is much appreciated.

Kind regards,
Poek Ligthart
Emogy

2 replies

Mehtaz Afsana Borsha Staff

Hi

Thanks for contacting us and sorry for your issue. Could you please keep a full site backup and install the latest version of page builder? And then please clear your Joomla and Browser cache.

-Regards.

kroptodi Asked this

Hi, apologies for the late response.

We've experienced this bug for quite a while (probobly since the release of SPPB 5). I've updated to the most recent Page Builder and cleared all Cache, the problem still randomly occurs.

Mehtaz Afsana Borsha Staff

As per my knowledge its cache issue. Please clear Joomla and Browser cache and then check again.

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