Not Displaying “mega-menu” On "iPad Pro 12.9-inch" At 1024 Px - Question | JoomShaper
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Not Displaying “mega-menu” On "iPad Pro 12.9-inch" At 1024 Px

A

ALLFIZZ

Helix Framework 10 months ago

Hello

I'm contacting you because I'm having a problem displaying the “Mega Menu” and I'll try to be explicit. For your information, I use the “Investa” template.

When I choose to display in Helix Ultimate the “Mega Menu & Off-canvas” option from “Menu” -> “Mega Menu” -> “Menu Type”, my menu is displayed at 1024x1366 px (iPad pro 12.9-inch) whereas I would like it to disappear to leave only “Off-canvas”.

Thank you very much

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 10 months ago #179172

Thank you for reaching out regarding the issue you’re experiencing with the Mega Menu display in the Investa template.

We sincerely apolozy for the inconvenience caused. To resolve this, kindly refer to the official documentation for instructions on configuring the Off-canvas menu to meet your requirements. Should you require further assistance or encounter any difficulties, please do not hesitate to contact us.

Thank you for your understanding and cooperation.

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A
ALLFIZZ
Accepted Answer
10 months ago #179198

Many thanks for your prompt feedback, it's perfect.

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 10 months ago #179199

You're welcome. Please mark the issue as resolved.

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